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The device is not showing up in Microsoft Account Manager.

If you check your Microsoft account, you'll see a list of devices logged in. If your device isn't listed in the Microsoft account login management list, you can't fully manage your device list. If you're experiencing this error and don't know how to fix it, follow the instructions below.

 

Verify that you are logged in to your Microsoft account.

Your device might not show up if you're using a local account to sign in to Windows.

In the Windows Settings interface , click on the "Your Info" option to check.

The device is not showing up in Microsoft Account Manager. Picture 1

If the Local account is displayed , you need to click the button to link and log in. Then you will see a list of devices in the Microsoft login management interface.

Confirm that Windows is activated.

If you recently installed or reinstalled Windows on that device, you'll need to reactivate it to sync with your Microsoft account.

Enable device synchronization and privacy settings.

Open your computer's settings and then click on Privacy & security . Next, go to Find my Device on the adjacent screen. Then, you need to activate the Find my Device feature on your computer.

The device is not showing up in Microsoft Account Manager. Picture 2

 

Go back to the Privacy interface and click on Account info .

The device is not showing up in Microsoft Account Manager. Picture 3

Here you need to activate the settings as shown in the image.

The device is not showing up in Microsoft Account Manager. Picture 4

Add devices to the manual management interface.

Click the link below to access your Microsoft account management page. Then, select "Devices" and choose "Register device" to manually add a device to log in to your account.

  1. Microsoft Account Management
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Lesley Montoya
Share by Lesley Montoya
Update 24 January 2026