How to Turn Off Microsoft 365 Auto-renewal

This practical guide walks through how to turn off Microsoft 365 auto-renewal, explains the main requirements, and highlights common issues that may appear along the way.

Instructions to turn off automatic Microsoft 365 renewal

Step 1:

The user logs in to your personal Microsoft 365 account then at the account management interface, click on the account profile picture and then click on My Microsoft Account .

Step 2:

Switch to the new interface, click on the management item Services & Subscriptions in the green bar above. Or, click the Manage Microsoft 365 Services & Subscriptions tab next to your account name.

Step 3:

In this interface, click on the Manage item displayed as shown below.

Step 4:

In the Payment Settings section, click Change to change the payment mode, then click Turn Off Recurring Billing.

Continue to scroll down and then click Turn Off Recurring Billing . In case you want to re-enable automatic payment, click Turn On Recurring Billing.

After you turn off automatic payments, you can continue to use the apps until your first renewal date.