How to Fix Outlook Error Not Receiving Mail

This guide explains how to resolve Outlook Error Not Receiving Mail, starting with the most likely causes and moving through practical troubleshooting steps.

1. Check Internet connection

Sometimes the most fundamental error that prevents us from receiving an email is the loss of an Internet connection. We simply check the Internet connection, try turning off the modem / router Internet again.

2. Outlook switches back to Offline mode

As you can see in the image above, you may notice that the Status bar has Working Offline, which means that your Microsoft Outlook has been switched to offline mode. To receive and send e-mail, we must reactivate Microsoft Outlook by going to Send / Receive => Work Offline . If you notice below the words Connected means the software has successfully switched to Online mode.

3. Reset your Outlook account

Step 1: Go to Control Panel => Mail (Microsoft Outlook 2016) (32-bit) .

Step 2: Select Show Profile .

Step 3: Click Add to add your Outlook account.

Step 4: You fill in the email information such as name, mail address, password.

4. Revise the Microsoft Office installer

Step 1: Go to Programs and Features , right click on Microsoft Office installer and select Change .

Step 2: Choose Repair => Continue .

After the notice of completion, you click Close to close the application.

With instructions to fix Outlook not receiving mail in the article. Please leave your comments and comments to the article in the comment section below! I wish you a new day of work and study effectively!