How to fix error 0x80d06802 when installing Windows updates
When you try to install the update via the Windows Update channel on your Windows 10 computer, the error 0x80d06802 may appear. The following is the verbatim error message:
There were problems installing some updates but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: Error 0x80d06802.
( There was a problem installing some updates but we will try again later. If you continue to see this error and want to search the web or contact support for information, this may be Help: Error 0x80d06802 ).
Error message 0x80d06802This article shows you how to fix error 0x80d06802 during Windows Update installation.
Fix error 0x80d06802 when installing Windows update
Step 1 - Edit the date and time on the computer
1. Click Start> Settings and click Time & Language .
2. Activate the options, namely Set time automatically and Set time zone automatically .
Correct the date and time on the computer3. Make sure the time and time zone are set correctly.
Step 2 - Reset and repair the Windows Update components
Perform these error correction methods:
- Run the Windows Update Troubleshooter
- Delete the SoftwareDistribution folder and rename the Catroot2 folder
The SoftwareDistribution folder is a temporary place to store updates. Sometimes, deleting the contents of the SoftwareDistributionDownload folder will be helpful. To do so, follow these steps:
1. Open a Command Prompt window with admin rights.
2. Enter each of the following commands one by one and press ENTER
after each line:
net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc
This temporarily stops Windows Update, Application Identity and Cryptographic Services .
3. Open File Explorer and navigate to the following folder:
C:WindowsSoftwareDistributionDownload
4. Select all items in that folder and delete them. However, as a general rule, you should delete files older than 10 days in that directory.
Select all items in that folder and delete them5. Switch to the Command Prompt (Admin) window .
6. Enter each of the following commands one after the other and press ENTER
after each line:
ren C:WindowsSystem32catroot2 Catroot2.old net start bits net start wuauserv net start appidsvc net start cryptsvc
7. Restart Windows and see if you can install Windows Updates now.
- Repair Windows Update by running DISM (for Windows 10/8) or the System Update Readiness tool (Checksur) for Windows 7 & Windows Vista
If nothing helps, try the comprehensive Windows Update reset process.
Hope this helps fix 0x80d06802 error during Windows Update installation on your Windows 10 computer.
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