Printer error not receiving print job - Cause and effective remedy

The printer  is a useful device and is playing an increasingly important role. However, some problems are inevitable when using the printer, one of which is the error that the printer does not receive print jobs. The following article will provide you with information about the cause and how to effectively fix this error. Stay tuned!

Some common reasons the printer does not receive print jobs :

1. Your computer has an operating system error.
2. The cable connecting the printer to the computer may be damaged or loose.
3. The printer is not powered on.
4. The printer driver error will also prevent the printer from accepting the print job.
5. Error due to IP on your printer.

1. Error due to cable connection

After a while, your connection cable may be damaged or broken due to physical impacts, so check the connection cable regularly to avoid the printer not receiving print jobs.

To check the connection cable, you should prepare a similar cable, if the new cable is running well, make sure your printer is completely free of problems, the cause of the error comes from the old cable. friend.

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2. Error caused by computer operating system

The printer does not receive a print job may be caused by an operating system error   on your computer, although this is quite rare, you should not ignore this cause.

When you encounter this situation, please restart your  computer  to fix the error.

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3. The printer fails to turn on the power

Sometimes the printer does not receive a print job just because you have not turned it on, have not plugged in the power, or the connection cord has been disconnected from the printer. So you should check the electrical connections before trying to fix other parts.

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4. Due to the printer jam

Maybe the printer's refusal error might be caused by a paper jam in your printer. When you encounter this error, simply remove the jammed paper, however, you must remove all of the paper thoroughly so that the error does not continue.

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5. Let Windows fix itself by Troubleshoot

Step 1 : Open the  Start Menu  on your computer,  laptop  > Search and open  Control Panel .

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Step 2 : In the  Hardware and Sound section , select  View devices and printers .

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Step 3 :  Right-click  on the printer device  to fix the error> Select  Troubleshoot .

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Select Troubleshoot to fix the error

Step 4 : The Windows system automatically checks the entire process and fixes errors.

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Step 5 : Click  Apply this fix  when the message appears.

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Step 6 : When there is  a green check mark  , the error correction of the printer not receiving the print job has been completed.

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Complete the error correction process

6. Restart the Print Spooler process

Step 1 : Press the Windows + R key combination   > Type  services.msc  in the box  Open  > Press  Enter .

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Access the Run dialog box and enter the command

Step 2 : Right-click at  Print Spooler  > Select  Restart .

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Select restart to restart the Print Spooler process

7. The printer does not receive the job due to an IP error on the printer

Step 1 :  Right-click  on  the network icon  > Select  Open Network and Sharing Center .

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Step 2 : Select  Change Adapter Settings  to access  Local Area Connection .

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Step 3 :  Right-click  on  Local Area Connection  > Select  Properties .

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Step 4 : Place your mouse over  at  Internet Protocol Version 4 (TCP / IPv4)  to edit  the IP address .

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Step 5 : Select  Obtain an IP address automatically  to set IP automatically.

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8. Update the printer driver

Printer driver is too old is one of the causes of not receiving print job error. To overcome this situation, you should update the driver for the machine more often.

Commonly used software is Driver Easy, you can download to update the driver for the devices  HERE .

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Hopefully the above article can help you overcome the problem of not receiving the print job of the printer you are using. Hope you are succesful. Thanks for watching!

Lesley Montoya

Update 09 April 2021