Why the printer cannot print and how to fix it

Most of the time, our printers are like lovely and trustworthy friends. But sometimes it stops printing and starts to 'detect' error messages. So what is the cause and how to fix this error? Follow the article below and find the answer.

  1. Common printer errors and how to fix them
  2. Fix simple errors on the printer

Check out the basics

When an error occurs, you should first check the basics because things like these are often overlooked. You should check the following issues:

  1. Is the printer turned on?
  2. Is the printer connected to the computer?
  3. Check the paper and ink?
  4. Is the printer plugged into the power outlet?

The printer is connected via the network

They used to use printers that were directly connected to computers, but now wireless printers from HP, Epson, Brother and many other manufacturers have become popular. Although they provide an easy way to share printers with multiple devices such as desktops, laptops, tablets and smartphones, they also offer a certain level of difficulty when troubleshoot.

If you have a printer that is wirelessly connected and has trouble printing, try the following tips:

Reboot everything: A wired or wireless printer relies on a private (home private) network that includes several different components: printer, computer, router, wireless access point , the modem to connect to the Internet and some additional devices linked together. No matter how your network is configured, all of these components interact with each other. This means that if a device crashes, it may affect all other devices. Please try restarting all devices, but do not install the device to the default settings, then try the printer again.

Check the printer connection network: Try printing the test sheet page directly from the printer. With network printers, there will usually be information about how the printer is connected to the network including the IP address, URL to access the admin page, the type of network connection and other additional information. If necessary, check the printer manual for details on how to print directly from the printer. When the test sheet page is printed, confirm that the printer is connected to the network by checking the IP address. If it is the same as the rest of your network address, the printer is connected to the network. If you see that the IP address starts with 169, it means the printer cannot connect to the network and is using the self-assigned IP address.

  1. Instructions on how to check and install the IP address for the printer

Reconfigure network settings for the printer: If you still can't connect the printer to your network, you can try turning off the printer, disconnecting from the network, and then reinstalling the printer according to the instructions. head in the user manual. Be sure to keep a record of any network printer or password that may be needed during the installation process.

Reinstall or reconfigure any special network driver for the printer: When the printer can communicate over the network, you can install or configure the network driver for the printer, such as AirPrint for the device. iOS or Cloud Print for Android devices.

The printer connected via USB cable does not work

The printer connected via USB cable makes troubleshooting easier. Remember to start testing the basics first. Is the USB cable connected? Is the computer and printer turned on?

On a Mac, you can check the Printers & Scanners section (under the Apple menu and in System Preferences ) to see if the device is connected to the computer.

In Windows, you can check Printers in the Control panel. Depending on the version of Windows you are using, the Pinters section will have different names. If you need to install the printer, select the Add Printer button and follow the instructions on the screen.

You still don't see the printer? So try disconnecting and reconnecting the USB cable. If the situation is still not fixed, try removing all other peripherals from the computer and connecting the printer only. If this fixes the problem, then it means that a peripheral device has prevented other devices from connecting.

If you still can't find the computer, try another USB cable.

The printer stops working after upgrading the system

If your printer suddenly stops working after updating the system, you will probably need a new printer driver. Check the printer manufacturer's website and see if there are new drivers, then follow the instructions to install.

If there is no new driver, send the manufacturer a request to send you a notification when there is a new driver. If the printer is no longer supported, you can still make it work by finding the updated printer driver of the same series, but your printer may lose some functionality.

The printer has a paper jam

Why the printer cannot print and how to fix it Picture 1

Although getting paper jammed from the printer is relatively easy, it is not likely that when you remove it this situation does not happen again. Usually when the paper is pulled out, the paper jammed between the paper roller unit and the printer's drying pad will be torn and left in the paper path, and the next time the paper passes, the paper is turned off and again paper jam phenomenon.

  1. When removing jammed paper, be careful and make sure that each jammed paper is removed.

  2. If paper jams are still present, you can try using special paper designed to clean the rollers, paper supports and other objects in the paper path.

Ink issues

Ink problems are often when printing vertical lines and blurring on paper. The reason is often because the print head is dirty or the ink in a laser printer is running low.

For inkjet printers, the print head needs to be cleaned. Utility applications that come with printers often have cleaning options. There are usually two types of mild cleaning and deep cleaning. You should start with a lower level because this cleaning process often takes a lot of ink. If that doesn't work, move on to a higher level.

For laser printers, the reason may be that the ink is low, indicating that it is time to replace the ink. If you're printing badly and don't have a toner cartridge to replace, you can take advantage of it by removing the toner from the printer and slowly shaking the cartridge, making sure the cartridge is closed when you do this. If you're lucky, you'll have enough level to print when waiting to replace another cartridge.

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