How to Recover Deleted Files on Copy

Recovering a File on Copy

1. Open Copy. Go to your Start menu and locate the Copy folder. Click on the Copy application shortcut from there. Copy will be launched, and reside on your notification tray at the lower right side of your screen.

   1. If Copy is already running, there's no need to launch it again.

2. Go to 'Preferences.' Right-click on the Copy icon, the one with the origami crane picture, to bring out the menu; then select 'Preferences'. Your Copy account details and settings can be seen here.

3. Go to 'Manage My Files.' Under the Account tab, click on the 'Manage My Files' button. Another dialog window will open.

   1. The 'Manage My Files' section is where you can do selective syncing of your local files with your Copy account. This is also where you can recover deleted files and folders from your Copy account.

4. Go to 'Undelete' tab. On the 'Manage My Files' window, there are two tabs. Click on the 'Undelete' tab.

   1. This tab contains the files and folders that were removed from your Copy account. It is the only place where you can undelete them.

5. Select the files to recover. Each of the files and folders on the Undelete tab has a tick box in front of them. Tick the ones you'd like to undelete or recover.

6. Undelete. Once you're done with your selection, click the 'Save' button at the bottom of the dialog window. The files will immediately be recovered and will be made available from your Copy account, wherever it's accessed from.

   1. It will automatically be synced and downloaded to your local Copy folder.