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Fix “GPS Signal Not Found” and Common Pokémon GO Errors

Troubleshoot Pokémon GO location errors, server problems, crashes, and battery drain on Android or iPhone using current permissions and safe recovery steps.

Table of Contents

The “GPS signal not found” message appears when Pokémon GO cannot obtain a reliable device location. Start by checking Location Services and the app's permission, then move to an open area, restart the app and verify the connection. Avoid location spoofing or modified software.

GPS signal not found message in Pokémon GO

Fix “GPS signal not found”

1. Confirm location permission

Open the phone's system settings, find Pokémon GO in the app list and allow location access while using the app. On devices that offer approximate and precise location, enable the precision needed for map gameplay.

Menu names vary by Android manufacturer and iOS version. Search Settings for “Location” if an older path such as Privacy and Safety no longer matches.

Older Android Location settings screen Historical Android high-accuracy location option

2. Turn Location Services on

Make sure the device-wide Location setting is enabled. Pokémon GO needs GPS and may also use Wi-Fi and mobile-network information to improve the location estimate. You do not have to join an unknown Wi-Fi network, but keeping normal Wi-Fi scanning available can help some phones locate themselves.

Phone connectivity controls used during GPS troubleshooting

3. Move to a better location

Go outdoors or near a window with a clear view of the sky. Underground spaces, dense buildings, metal roofs and heavy tree cover can reduce accuracy. Do not walk into traffic, private property or another unsafe place just to improve the signal.

4. Restart the app

Close Pokémon GO through the current App Switcher or recent-apps screen, then reopen it. Current iPhones may use gestures rather than the physical Home-button process shown in older instructions.

Historical iPhone app switcher with Pokémon GO

5. Check battery and background restrictions

Aggressive battery-saving settings can limit location or background activity. Allow Pokémon GO and the health/activity service used by Adventure Sync to operate as required. Do not reduce location accuracy so far that the game cannot establish a position.

6. Disable mock-location and spoofing tools

Android Developer Options should not have a mock-location app selected for normal play. Remove GPS spoofers, patched clients and automation tools. They can create location errors and may violate the game's rules.

7. Restart the phone

A restart clears stalled location and network processes. After the device reconnects, open a map app to confirm that the phone can locate itself, then test Pokémon GO.

8. Reset network or location settings only as a last resort

A settings reset can remove saved Wi-Fi networks, VPN configuration and other preferences. Record what you need before using it. Do not reset the entire phone for one game error.

Fix server and login errors

  1. Check the official known-issues or service-status information.
  2. Test a webpage to confirm the internet connection.
  3. Switch between trusted Wi-Fi and mobile data.
  4. Set date and time automatically.
  5. Update Pokémon GO from the official App Store or Google Play listing.
  6. Wait when an outage is acknowledged instead of repeatedly reinstalling.

A server-side outage cannot be repaired by restarting the phone. Reinstall only after confirming the account's original sign-in provider and access.

Fix Pokémon GO crashes or freezes

Pokémon GO frozen or stopped responding

  1. Wait briefly to see whether a network action completes.
  2. Force-close the app once and reopen it.
  3. Restart the phone.
  4. Install current game and operating-system updates.
  5. Free storage space if the device is nearly full.
  6. On Android, clear the app cache through system settings when available.
  7. Reinstall from the official store only if the login method is known.

Closing Pokémon GO from an older iPhone app switcher

Closing or reinstalling the app does not normally erase server-stored account progress. Apparent progress loss usually means the player selected a different sign-in provider or account identity.

Reduce battery drain without breaking location

  • Enable Pokémon GO's in-game Battery Saver.
  • Lower screen brightness to a readable level.
  • Turn off AR, music or vibration when unnecessary.
  • Use Adventure Sync when you only need walking credit.
  • Avoid prolonged play in heat and use reputable charging equipment.

Do not turn off the location or data connection the active game needs. A power-saving change that causes GPS errors defeats its purpose.

When to contact support

Contact official Pokémon GO support when the phone has a working location in other apps, the service is operating, the game is current and the same account still fails. Include the device model, operating-system version, game version, approximate time, exact error text and steps already tried. Never provide a password, one-time code or account token.

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