5 free AI chatbots for your website

Imagine answering customer questions even while you sleep. Here's what free AI chatbots can do for your website. For small businesses, a free chatbot is all you need. Customers enjoy friendly, informative interactions 24/7, driving sales and business engagement. This guide includes a selection of free AI chatbots to help your website.

1. Most advanced option: IBM watsonx Assistant

Price: Free with premium options

IBM watsonx Assistant is built on LLM (large language model) to create a conversational AI platform. Guided prompts and templates help you create a custom chatbot for your website. Even add your own buttons, images, and more.

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What's great is that even the free version, aka Lite, gives you plenty of customization options, web chat, and even SMS/MMS functionality. You'll get 3 free assistants and up to 1,000 monthly users.

Like most AI chatbots, it learns as your customers interact. Import questions and data to enhance learning, or start with a template for quick setup. However, as your business grows, you will definitely need to upgrade to a premium plan.

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Advantage

1. Easy-to-use chatbot builder
2. The template has no code to start with
3. Adapt and learn, even in the free version

Defect

1. A credit card is required to register for free (though there is no charge)
2. Limited number of monthly users

2. Best drag and drop builder: Tiledesk

Price: Free with premium options

Tiledesk is one of the best free AI chatbots for small businesses and solopreneurs. If you've ever created a mind map, Design Studio is a familiar tool. Simply drag, drop, and customize each step of the process to create your own template or start from scratch.

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Easily test your chatbot at any point during the design process. You can even add proactive events, such as messages when someone views a specific page or before they leave.

The downside is that the free version is limited to 500 chats per month – but you can get unlimited emails. However, premium plans are one of the most affordable options.

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Advantage

1. Easy design generator, no code needed
2. Set up custom rules
3. Provides step-by-step instructions for adding to your website

Defect

1. Limited to 500 chats per month
2. Limited to chatbots in the free plan

3. Best for Zapier users: Zapier AI Chabot

Price: Free with premium options

If you already use Zapier integration for your business, using Zapier's AI chatbot makes sense. This is one of the best free AI chatbots to integrate with Zaps (Zapier integration) available without any programming knowledge.

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The tool is still in beta at the time of writing, but you will get unlimited free conversations using the basic AI chatbot model. If you want to connect an OpenAI account or use other AI chat models, you will have to upgrade. However, for most small businesses, the basic model is enough.

Start from scratch or use the templates provided to build a chatbot in minutes. Navigating to the builder is not intuitive but everything you need is in the Interfaces section . Test creation at any time, add triggers, create custom responses, etc. – all for free.

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Advantage

1. Unlimited chats
2. Step-by-step generator
3. Includes templates

Defect

1. Interfaces and AI tools are beta projects and may change at any time
2. There are only two free Interfaces (AI chatbots).

4. The best way to customize chatbots: Dialogflow

Price: Free with premium option

Dialogflow is powered by Google's AI and hosted on Google Cloud. The basic version (Dialogflow ES) is free to use for as long as you like. Even though it's called a trial, as long as you don't exceed your monthly limit, there's no need to upgrade. You get an easy yet advanced platform to create free AI chatbots for your website.

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If you're not sure where to start, try pre-built Agents, which are chatbot templates. Or train a chatbot from scratch to better understand your business and customers. With Intents, you design your chatbot's intent to best meet your needs.

With seemingly endless customizations, real-time testing, analytics, and integration, this is a powerful platform. All the options may seem overwhelming to beginners, but there's built-in training and tutorials to help you through every step.

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Advantage

1. Templates and training tools
2. Generous free plan
3. Step-by-step chatbot design tool

Defect

1. A credit card is required to register for free
2. Quotas and prices are confusing

5. Best to use with ChatGPT: BotPenguin

Price: Free with premium options

BotPenguin is mainly about marketing. Not only can you create free AI chatbots for your website, but also Facebook and Telegram pages. WhatsApp is supported but only in premium plans. The platform supports both custom messages and ChatGPT for AI responses.

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Free users receive 2,000 messages and 100 ChatGPT responses per month. Or connect your own ChatGPT API key to use as many as you like. Codeless Process Builder allows you to select question/prompt types from a list and add them to your process. Add AI wherever you feel it is needed.

Even though you only get one bot for free, that's all you really need for a small business. Additionally, the site provides instructions on how to install the finished bot on your website. There are even tutorials to help you design your bot step-by-step.

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Advantage

1. User-friendly for all skill levels
2. Built for websites and social networks
3. Choose a template based on your purpose

Defect

1. Limited AI and standard messaging in the free version

Jessica Tanner

Update 11 December 2023