This is an error that quite recently you have made. There are many causes of this error: the computer has driver errors, strange services running in the background, or the computer may be infected with viruses . etc. The following article of TipsMake.com will guide you on how to fix Windows 10 the error of not completely turning off the computer, please refer.
1. Driver error
One of the most common causes of a complete shutdown is a driver error or incompatible driver.
To overcome this, do the following:
Right-click on this PC icon and choose Manage
Then a new window will appear, select Device Manager , then expand System devices and find the driver named Intel® Management Engine Interface.
Please remove the driver by right-clicking and select Uninstall device , after uninstallation, please try to turn off the device to see if the error still exists.
2. Service error running in the background
When you install software on your computer, its services are also installed and run in the background. When we turn off the computer, the service must also be turned off but in some cases, these services will not turn off, causing the computer to not be completely turned off.
You can turn off these services manually as follows:
Step 1 : You press Windows + R key combination to open the Run dialog box, enter the command msconfig and press Enter
Step 2 : A new window will appear, select the Service tab and select the Hide all Microsoft service item to hide Microsoft services and only show the services of the installed software, this will help us not to turn off the system's service import.
Step 3 : Now the list is left with the services of the add-on software, you should find out if there are any strange services running (running), uncheck the service and click Apply to turn them off.
After turning off the service, you can turn off the computer to see if there are any errors.
3. Disable the Fast Startup feature
The Fast Startup feature in windows will help our computer to boot faster, but in some cases it is the cause of the computer does not turn off completely. Some people have overcome this error by turning off the Fast Startup feature, try this method to see if it is okay.
Step 1 : You open the search feature and enter the Power plan, when the results appear Choose a power plan, please select on it.
Step 2 : A new window appears, select Choose what the power buttons do
Step 3 : Continue to select the Change settings that are currently unavailable item
Step 4 : In this window you please uncheck items Turn on fast startup and click Save changes to save.
4. Turn off the computer with a command
If turning off the computer in a way that does not make the computer completely shut down, you can use the CMD command to turn off the computer thoroughly.
Step 1 : Open the Command Prompt window by pressing Windows + R to open the Run dialog box, then type cmd and press Enter.
Step 2: CMD window appears, enter the command shutdown / s / f / t 0 then press Enter and your computer will shut down immediately.
In addition to the above, you can use anti-virus software to scan your computer for malware because it is likely the cause of the phenomenon of not turning off the computer completely. Thank you for watching the article!