RASMAN service is suspended due to Windows 10 1903 update error

In a recent announcement, Microsoft confirmed that the Windows 10 May 2019 Update (version 1903) update could cause an error for the Remote Access Connection Manager service (Remote Access Connection Manager). - RASMAN) on some devices.

Microsoft said that computers running on Windows 10 version 1903, especially having installed the KB4497935 update, are at high risk of encountering this error. In addition, according to the synthesis of the Windows team, in most cases have been recorded, the service (RASMAN) will suddenly stop working and the administrator or user on the system will receive the error message 0xc0000005. This error occurs when the computer is configured manually with the remote setting not defaulting to 0.

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Confirm the error from Microsoft

"You may also encounter another error that appears in the Windows Logs Application ( Windows Logs ) section in the Event Viewer tool, with the Event ID 1000 and reference to the files' svchost.exe_RasMan 'and' rasman.dll ', Microsoft said.

One important thing to note is that the above problem usually only occurs when the VPN configuration is set to Always On VPN (AOVPN) with or without device tunnel. In the meantime, there is no similar problem when receiving the VPN configuration or connection manually completely.

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Troubleshooting with Remote Access Connector Manager (RASMAN)

To resolve this issue, you can set new values ​​for group policy settings (group policy) options as follows:

1. Group Policy Path : Computer Configuration Administrative TemplatesWindows Components Data Collection and Preview BuildsAllow Telemetry
2. Safe Policy Setting : Enabled (enabled) and set to value 1 (Basic - Basic), or 2 (Enhanced - Advanced), or 3 (Full - Full).

Or you can make the following changes to the Registry:

1. SubKey: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
2. Setting (setting): AllowTelemetry
3. Type (Type): REG_DWORD
4. Value (value): 1, 2 or 3

After setting changes for group policy or Registry, restart the RASMAN service to apply all changes.

Windows 10 KB4497935 was officially released on June 27 with some noticeable changes, including a handy Night light feature, some program scrolling improvements in Internet Explorer from version 11 or more.

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Windows 10 KB4497935

Besides, Microsoft has successfully overcome problems with Internet Explorer and disconnection errors when using fitness software on Android phones with Your Phone application.