How to Recover an iTunes Password on PC or Mac
This wikiHow teaches you how to reset your iTunes account password when you're using a computer. You can either answer your Apple ID security questions or request a password reset email. Go to https://secure.store.apple.com/shop/account/...
Using a Password Reset Email
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Picture 1 of How to Recover an iTunes Password on PC or Mac Go to https://secure.store.apple.com/shop/account/setup/start in a web browser. You can reset your iTunes account password using this website. -
Picture 2 of How to Recover an iTunes Password on PC or Mac Click Forgot Apple ID or password?. It's below the login fields. -
Picture 3 of How to Recover an iTunes Password on PC or Mac Enter your email address. Use the address associated with your Apple ID/iTunes account. -
Picture 4 of How to Recover an iTunes Password on PC or Mac Type the code from the image. This is just to prove you're not a robot. -
Picture 5 of How to Recover an iTunes Password on PC or Mac Click Continue. It's at the bottom of the page. -
Picture 6 of How to Recover an iTunes Password on PC or Mac Select I need to reset my password. -
Picture 7 of How to Recover an iTunes Password on PC or Mac Click Continue. -
Picture 8 of How to Recover an iTunes Password on PC or Mac Select Get an email. This option will send a password reset link to your email address. -
Picture 9 of How to Recover an iTunes Password on PC or Mac Click Continue. -
Picture 10 of How to Recover an iTunes Password on PC or Mac Open the email message from Apple. The sender is 'appleid@id.apple.com.' -
Picture 11 of How to Recover an iTunes Password on PC or Mac Click Reset now in the message. This re-opens your web browser to the password reset page. -
Picture 12 of How to Recover an iTunes Password on PC or Mac Follow the on-screen instructions to reset your password. Once your password is reset, you can enter it in iTunes the next time you're prompted to do so.
Answering Security Questions
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Picture 13 of How to Recover an iTunes Password on PC or Mac Go to https://secure.store.apple.com/shop/account/setup/start in a web browser. You can reset your iTunes account password using this website. -
Picture 14 of How to Recover an iTunes Password on PC or Mac Click Forgot Apple ID or password?. It's below the login fields. -
Picture 15 of How to Recover an iTunes Password on PC or Mac Enter your email address. Use the address associated with your Apple ID/iTunes account. -
Picture 16 of How to Recover an iTunes Password on PC or Mac Type the code from the image. This is just to prove you're not a robot. -
Picture 17 of How to Recover an iTunes Password on PC or Mac Click Continue. It's at the bottom of the page. -
Picture 18 of How to Recover an iTunes Password on PC or Mac Select I need to reset my password. -
Picture 19 of How to Recover an iTunes Password on PC or Mac Click Continue. -
Picture 20 of How to Recover an iTunes Password on PC or Mac Select Answer security questions. It's the second option. This selection allows you to answer the questions you configured when you first set up your Apple ID. -
Picture 21 of How to Recover an iTunes Password on PC or Mac Click Continue. -
Picture 22 of How to Recover an iTunes Password on PC or Mac Enter your birthday in 01/01/1990 format. -
Picture 23 of How to Recover an iTunes Password on PC or Mac Click Continue. Once your birthday is verified, two questions will appear. -
Picture 24 of How to Recover an iTunes Password on PC or Mac Enter the answers for both questions. -
Picture 25 of How to Recover an iTunes Password on PC or Mac Click Continue. As long as the answers are correct, you'll be redirected to the password reset page. -
Picture 26 of How to Recover an iTunes Password on PC or Mac Follow the on-screen instructions to reset your password. Once your password is reset, you can enter it in iTunes the next time you're prompted to do so.
Update 11 April 2020
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