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How to Reset Your Apple ID

This wikiHow teaches you how to reset a forgotten Apple ID password using an iPhone or Mac computer, or using the phone number associated with your Apple ID. If you already know your current Apple ID's password, you can change the password...
Method 1 of 4:

Resetting Your Password with an iPhone or Mac Computer

  1. How to Reset Your Apple ID Picture 1How to Reset Your Apple ID Picture 1
    Open iForgot. Go to https://iforgot.apple.com/ in your computer's browser. This is Apple's password reset service.
  2. How to Reset Your Apple ID Picture 2How to Reset Your Apple ID Picture 2
    Enter your Apple ID email address. In the "name@example.com" text field near the middle of the page, type in the email address that you use to sign into your Apple ID account.
  3. How to Reset Your Apple ID Picture 3How to Reset Your Apple ID Picture 3
    Click Continue. It's a blue button at the bottom of the page.
  4. How to Reset Your Apple ID Picture 4How to Reset Your Apple ID Picture 4
    Enter your phone number. Type in the phone number that you used to set up your Apple ID.
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    Click Continue.
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    Look for the notification that will appear on your device. This notification will give you instructions to allow you to use your iPhone or Mac computer to reset your Apple ID password.
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    Unlock your iPhone. If your iPhone was locked, enter your passcode and press the Home button, or scan your Touch ID fingerprint.
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    Tap Allow when prompted. Doing so will open the iCloud password portion of the Settings app.
    1. If for some reason this doesn't work, open Settings, tap your name, tap Password & Security, and tap Change Password before proceeding.
  9. How to Reset Your Apple ID Picture 9How to Reset Your Apple ID Picture 9
    Enter your iPhone's passcode. Type in the passcode that you use to unlock your iPhone.
  10. How to Reset Your Apple ID Picture 10How to Reset Your Apple ID Picture 10
    Enter your new password. Type the password that you want to use for your Apple ID account into the top text field, then re-type it into the text field below the first one.
  11. How to Reset Your Apple ID Picture 11How to Reset Your Apple ID Picture 11
    Tap Change. It's in the upper-right corner of the screen.
  12. How to Reset Your Apple ID Picture 12How to Reset Your Apple ID Picture 12
    Wait for the password to finish integrating. This can take several minutes, and you may be asked to re-enter your password during this process. Once you see the Change Password text appear near the top of the screen, your password has successfully been updated.
Method 2 of 4:

Resetting Your Password without an iPhone

  1. How to Reset Your Apple ID Picture 13How to Reset Your Apple ID Picture 13
    Open iForgot. Go to https://iforgot.apple.com/ in your computer's browser. This is Apple's password reset service.
  2. How to Reset Your Apple ID Picture 14How to Reset Your Apple ID Picture 14
    Enter your Apple ID email address. In the "name@example.com" text field near the middle of the page, type in the email address that you use to sign into your Apple ID account.
  3. How to Reset Your Apple ID Picture 15How to Reset Your Apple ID Picture 15
    Click Continue. It's a blue button at the bottom of the page.
  4. How to Reset Your Apple ID Picture 16How to Reset Your Apple ID Picture 16
    Enter your phone number. Type in the phone number that you used to set up your Apple ID.
  5. How to Reset Your Apple ID Picture 17How to Reset Your Apple ID Picture 17
    Click Continue.
  6. How to Reset Your Apple ID Picture 18How to Reset Your Apple ID Picture 18
    Click the "Are you unable to find another iOS device to use?" link. This option uses your phone number and other information to verify your Apple ID account, but it can take several days to complete.
  7. How to Reset Your Apple ID Picture 19How to Reset Your Apple ID Picture 19
    Click Continue Anyway when prompted. Clicking this button will take you to the beginning of the account recovery process.
  8. How to Reset Your Apple ID Picture 20How to Reset Your Apple ID Picture 20
    Retrieve your verification code. Open the Messages app on the phone whose number you entered earlier, open the message from Apple, and review the six-digit code in the message.
  9. How to Reset Your Apple ID Picture 21How to Reset Your Apple ID Picture 21
    Enter the verification code. Type the six-digit code into the text field in the middle of the page in your computer's browser.
  10. How to Reset Your Apple ID Picture 22How to Reset Your Apple ID Picture 22
    Click Continue.
  11. How to Reset Your Apple ID Picture 23How to Reset Your Apple ID Picture 23
    Wait for a message from Apple. Depending on the type of phone you have, the status of your account, and your Apple ID itself, this process will vary, but following the steps will help you reset your Apple ID password.
Method 3 of 4:

Changing a Known Password

  1. How to Reset Your Apple ID Picture 24How to Reset Your Apple ID Picture 24
    Open the Apple ID website. Go to https://appleid.apple.com/ in your web browser.
  2. How to Reset Your Apple ID Picture 25How to Reset Your Apple ID Picture 25
    Log into your account. Enter your Apple ID email address in the top text field, then enter your password in the bottom field and click →.
  3. How to Reset Your Apple ID Picture 26How to Reset Your Apple ID Picture 26
    Scroll down to the "Security" section. It's in the middle of the page.
  4. How to Reset Your Apple ID Picture 27How to Reset Your Apple ID Picture 27
    Click Change Password…. It's below the "PASSWORD" heading in the "Security" section.
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    Type in your current password. In the pop-out menu that appears, type your current Apple ID password into the top text field.
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    Enter a new password. Type the password that you want to use into the middle text field, then re-type it into the bottom text field to ensure that you spelled it the same way.
  7. How to Reset Your Apple ID Picture 30How to Reset Your Apple ID Picture 30
    Click Change Password…. It's a blue button at the bottom of the menu. Doing so will update your Apple ID password, though you may need to log out of your Apple ID account on any connected phones, tablets, and/or computers and then log back in before the changes will take effect.
    1. You can also check the "Sign out devices" box to sign out any phones, tablets, computers, and websites that currently have your Apple ID logged in with your old password before clicking Change Password... here.
Method 4 of 4:

Changing an Apple ID Email Address

  1. How to Reset Your Apple ID Picture 31How to Reset Your Apple ID Picture 31
    Open the Apple ID website. Go to https://appleid.apple.com/ in your web browser.
  2. How to Reset Your Apple ID Picture 32How to Reset Your Apple ID Picture 32
    Log into your account. Enter your Apple ID email address in the top text field, then enter your password in the bottom field and click →.
  3. How to Reset Your Apple ID Picture 33How to Reset Your Apple ID Picture 33
    Find the "Account" section. It's at the top of the page.
  4. How to Reset Your Apple ID Picture 34How to Reset Your Apple ID Picture 34
    Click Edit. You'll find this option in the upper-right side of the "Account" section.
  5. How to Reset Your Apple ID Picture 35How to Reset Your Apple ID Picture 35
    Click Change Apple ID…. This link is below the current Apple ID email address in the upper-left side of the "Account" section. A drop-down menu will appear.
  6. How to Reset Your Apple ID Picture 36How to Reset Your Apple ID Picture 36
    Enter a new email address. Type the email address that you want to use into the text field in the drop-down menu.
    1. This must be a different email address than the one at which you receive email notifications if you have them enabled.
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    Click Continue. It's a blue button at the bottom of the menu. Doing so will test your email address for compatibility and, if it's usable, apply it as your new Apple ID email address.
  8. How to Reset Your Apple ID Picture 38How to Reset Your Apple ID Picture 38
    Click Done. This small, blue button is in the upper-right side of the Apple ID page. Doing so saves your changes and closes the Apple ID Edit menu.
    1. You may need to log out of your Apple ID account on any connected phones, tablets, and/or computers and then log back in with your new Apple ID in order for the changes to take place.
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