How to Open MSG Files

Using Zamzar

1. 
   Know when to use Zamzar. If you want to download a PDF version of your email along with any attachments up to the 20 megabyte Outlook limit, Zamzar will allow you to do so.

   1. Zamzar requires you to have an email address to which the download link for your email and any attachments will be sent. If you don't want to provide an email address, you can try using Encryptomatic instead.
2. 
   Open Zamzar. Go to https://www.zamzar.com/convert/msg-to-pdf in your computer's web browser.
3. 
   Click Choose Files…. It's in the "Step 1" section in the middle of the page. Doing so opens a File Explorer (Windows) or a Finder (Mac) window.
4. 
   Select your MSG file. Go to the folder in which your MSG file is stored, then click once the MSG file to select it.
5. 
   Click Open. It's in the bottom-right corner of the window. The MSG file will be uploaded to MSG.
6. 
   Click the "Convert files to" drop-down box. This option is in the "Step 2" box. Doing so prompts a drop-down menu.
7. 
   Click pdf. It's below the "Documents" heading in the drop-down menu.
8. 
   Enter your email address. Type a working email address into the text box in the "Step 3" section.
9. 
   Click Convert. It's a grey button in the "Step 4" section. Zamzar will begin converting your MSG file into a PDF file.
10. 
    Open your converted MSG file's page. Once the file has been converted, Zamzar will send a confirmation email to you. This is where you'll find your MSG file's download page link:

    1. Open your email inbox.
    2. Open the "Converted file from Zamzar" email from Zamzar.
       1. Be sure to check your Spam folder (and Updates folder, if applicable) if you don't see the email within 5 minutes.
    3. Click the long link near the bottom of the email.
11. 
    Download the converted PDF. Click the green Download Now button to the right of the PDF file. This file's name will be the email's subject (e.g., "hello") followed by ".pdf".
12. 
    Download any attachments. If your email had attachments, you can download them by clicking Download Now to the right of the "Attachments" ZIP folder name. The attachments will download onto your computer in a ZIP folder.

    1. You'll need to extract the ZIP folder's contents before you can read or view some of the attachments.