Summary of some ways to fix Windows 10 crash, BSOD error and restart error

There are many causes of computer errors, your Windows 10 laptop hangs, freezes or even reboots itself such as hardware errors, software errors, system errors or due to programs, parts antivirus software on your computer . During use, if your Windows 10 computer crashes, freezes . will make you feel uncomfortable and work efficiency will be decrease due to interruption.

In the following article, the network administrator will guide you some solutions to fix computer errors, Windows 10 laptop hangs, freezes, automatic restart errors .

Part 1: Fix Windows 10 crash and BSOD error

1. Edit Link State Power Management

1. Right-click the Start button in the bottom left corner of the screen, select Control Panel to open the Control Panel window.

2. On the Control Panel window, change the View By (in the upper right corner) to Small icons , then open Power Options.

 

3. Next click on Change plan settings , then select Change advanced power settings.

4. Scroll down to find and expand PCI Express settings.

5. Set up Link State Power Management :

Set the Maximum / Minimum power option to OFF.

6. Click OK to save the changes. Finally restart your computer.

2. Disable Sleep, Hibernate and Fast Startup modes

1. From the Control Panel window, click Power Options to open the Power Options window.

2. In the Power Options window, in the left pane, find and select the Choose what the power buttons does option.

3. Next click on the Change settings option that are currently unavailable.

4. Scroll down to find and leave the Turn on fast startup option (recommended) , then click Save changes .

5. Next on the Power Options window, select Change plan settings.

6. Click Change advanced power settings.

7. Expand the Sleep section, then set the Sleep option after and Hibernate after it is Never.

8. Click OK to apply the change.

9. Restart your computer and check if your Windows 10 computer error crashes.

3. Increase virtual memory capacity (paging file)

1. On Windows Explorer, right-click the Computer icon, select Properties .

2. On the Properties window, click Change Settings .

3. Next in the Advanced tab , in the Performance section, click Settings.

4. In the Performance options window, click the Advanced tab, then in the Virtual memory section, click Change.

5. Uncheck the Automatically section to manage paging file size for all drives .

6. Select Custom size .

7. Set Initial size and Maximum size to 2 or 2.5 times the size of RAM on your computer, notice the MB unit, then click Set .

For example, if your RAM size is 4 GB (4096MB), set the value for Initial size and Maximum size to 10240 (4096MB x 2.5 = 10240 MB).

8. Click OK 3 times to exit and close the windows.

9. Restart your computer.

4. Disable MSI mode on StorAHCI Controller

On some Windows 10 computers, the Advanced Host Controller Interface PCI-Express (AHCI PCIe) does not work properly and causes some CPU errors, while the Message Signaled Interrupt (MSI) mode will be activated when running StorAHCI inbox. .sys driver.

In this case you must disable the above MSI mode.

Step 1: Check to see if you are running inbox AHCI driver (StorAHCI.sys)

1. Right-click the Start button in the bottom left corner of the screen, select Run to open the Run command window.

2. Enter the following statement in the Run command window and press Enter:

devmgmt.msc

3. Next to IDE ATA / ATAPI controllers.

4. Find and right-click Standard SATA AHCI Controller select Properties .

5. At the Driver tab, click Driver Details .

6. If storahci.sys is visible, you are running StorAHCI.sys inbox driver.

Note:

If you don't run the StorAHCI.sys inbox driver you can skip this solution.

6. Click OK to open the next window, then navigate to the Details tab, and select Device Instance from the Property Menu .

7. In this window you will see two AHCI Cotroller values ​​as shown below:

Skip this window and proceed to the next step.

Step 2: Disable MSI mode in the StorAHCI controller inbox on the Registry

1. Right-click the Start button in the bottom right corner of the screen, select Run to open the Run command window.

2. On the Run command window, enter the following command and press Enter:

regedit

3. Next on the Registry Editor window, navigate to the key:

HKEY_LOCAL_MACHINESystemCurrentControlSetEnumPCIDevice ParametersInterrupt ManagementMessageSignaledInterruptProperties

For example, in the example below, the path is:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumPCIVEN_8086 & DEV_2929 & SUBSYS_FFE01179 & REV_033 & 11583659 & 0 & FADevice ParametersInterrupt ManagementMessageSignaledInterruptProperties

4. Look to the right pane, find and double-click the MSISupported key and set the value in the Value data frame from 1 to 0.

5. Click OK and close the Registry Editor window.

6. Finally restart your computer.

Note:

If there is more than one AHCI controllers, take the same steps to disable the MSI mode.

5. Run System Maintenance

Run the System Maintenance Troubleshooter to automatically fix errors on the system.

1. On the Control Panel window, click Troubleshooting to open the Troubleshooting window.

2. On the Troubleshooting window, click View all.

3. Next, find and double-click on System Maintenance .

4. On the System Maintenance window, click Next to run the System Maintenance troubleshooter.

6. Uninstall the graphics card driver (Graphic Adapter)

1. Proceed to uninstall the Video driver then restart your computer.

2. After the booting is complete, allow Windws to find the driver that matches your graphics card, then restart your computer.

3. If the error still fails, proceed to uninstall the display driver you are currently installing, then proceed to download and install the dirver display adapter version earlier.

Part 2: Some other solutions

Start Windows 10 in Safe Mode

To fix a Windows 10 computer crash, you must first boot the system in Safe Mode.

To do this, first restart your system. On the login screen, hold down Shift and select Power => Restart.

When the system restarts, select the Choose an option screen and select Troubleshoot => Advanced options => Startup Settings => Restart.

Once completed, you will see a list of options, press the F4 key to choose to boot the system in Safe Mode.

Also, you can refer to some ways to start Windows 10 in Safe Mode here.

1. Change the location of installing applications

Press Windows + I key combination to open the Settings window. On the Settings window, find and click System => Storage . At Save locations , you find and click on New apps menu will save to to switch to the same operating system installation drive.

Next click Apply and restart your Windows 10 computer.

2. Disable AppXSvc

AppX Deployment Service (AppXSvc) is a service that supports deploying applications on the Store. Disabling this service can assist in troubleshooting a crashed Windows 10 computer.

To disable AppXSvc, follow the steps below:

First press the Windows + R key combination to open the Run command window, then enter regedit there then press Enter or click OK to open the Registry Editor.

On the Registry Editor window, navigate to the key:

HKEY_LOCAL_MACHINESYSTEMControlSet001ServicesAppXSvc

Here you find and double-click DWORD named Start in the right pane, change the value in the Value Data frame to 4 and then click OK and restart your system.

If you want to re-enable AppXSvc, follow the same steps and change the value in the Value Data frame to 3.

3. Uninstall the antivirus program

According to Microsoft, installing old antivirus programs may be the cause of Windows crashes. Therefore, to fix the error, you should uninstall the antivirus program.

To uninstall antivirus programs, enter uninstall a program into the Search menu on the Start Menu and press Enter to open the Uninstall a program window.

On the Uninstall a program window, you find and click the antivirus program that you want to uninstall, select Uninstall / Change . Follow the on-screen instructions and restart your system.

Now you can find, download and reinstall the latest version of the antivirus program on your computer.

4. Create a new user account

Some users reflect that creating a Local account can fix the error.

To create a new Local account on Windows 10, follow the steps below:

Press Windows + I key combination to open the Settings window. Next on the Settings window, find and click on Accounts => Family & other people . Under Other people , click on Add someone else to this PC .

On the next window click select I don't have this sign-in information . Then click Add a user without a Microsoft account . Fill in the required information into the items and click Next .

Finally log out of your account and log in with the new Local account you just created.

5. Return to the previous version

From the date of updating the new version if less than 10 days, you can return to the old version. To do this, press the Windows + I key combination to open the Settings window. On the Settings window, click Update & security => Recovery .

Under Go back to an earlier build , you click Get Started and follow the instructions on the screen.

6. Other solutions to fix Windows 10 computer crashes

1. Make sure you have installed the latest driver version for the hardware on your computer, especially the driver for:

a. Chipset.

b. Intel® Rapid Storage Technology.

2. Uninstall and reinstall the latest version of the antivirus program. Also make sure that there is only one antivirus program on your system.
3. If your computer installs Acronis True Image or Get Office programs, then uninstall the programs.

4. Disable services like: Cortana and Onedrive.

1. Refer to the steps to disable Cortana here.
2. Refer to the steps to disable Onedrive here.

5. Uninstall the antivirus program, then perform Windows 10 upgrade.

6. Backup all files on your system, then perform a clean install of Windows 10.

Refer to some of the following articles:

1. Summary of tips to fix computer errors Windows 10/8 / 8.1 / 7 and Windows XP running slowly

1. When and how to defragment hard drives on Windows 10?

1. Did you know Windows 10 solved the path problem longer than 260 characters? Read the article below

Good luck!