How to fix TV error of losing virtual keyboard

Although the situation of TVs losing virtual keyboards does not happen much on current smart TVs, it is not unheard of, especially TVs that use old software.

Although the situation of TVs losing virtual keyboards does not happen much in current smart TVs, it is not unheard of, especially TVs that use old software. This will definitely affect your use of TV to search for programs and movies on TV. At that time, users will no longer be able to use the virtual keyboard to enter text. The article below will give some ways to fix the error of TV losing virtual keyboard.

Cause of loss of virtual keyboard on TV

Losing the virtual keyboard on TV can be due to many different reasons.

  1. The TV is using old software that has not been updated and it does not have virtual keyboard support.
  2. TVs that have been used for a long time become hot and have slow processing capabilities.
  3. TV memory is full.
  4. The TV has a temporary error.
  5. The way to install the virtual keyboard has an error.

Instructions to fix the error of TV losing virtual keyboard

Restart the TV

First of all, when you see the keyboard is not displayed, turn off the power and wait a few minutes then restart the TV as usual to see if the virtual keyboard is displayed again.

Check the applications installed on the TV

Some applications installed on the TV because the old version is not compatible with the virtual keyboard on the device. Please check the current version of the application and then upgrade if available.

Upgrade software version on TV

Upgrading the TV to the new version will also fix some existing errors on the TV, such as the error of not showing the virtual keyboard.

We click on the gear icon and then access the software system to update the TV to the latest version.

Picture 1 of How to fix TV error of losing virtual keyboard

Restore factory settings for TV

When restoring factory settings to the TV, the TV will return to its original settings.

First, click on the gear icon to go to Settings. Then we tap on Memory and reset . Now we will click on Reset initial data to reset the TV.

Check the keyboard settings on the TV

First, you also access Settings on TV, then click Device Options .

Picture 2 of How to fix TV error of losing virtual keyboard

Next, click on Keyboard > Manage keyboard > Current keyboard and turn on Gboard to use.

Picture 3 of How to fix TV error of losing virtual keyboard

Uninstall Gboard updates on TV

In case your TV does not have Device Options, we can try to remove the update of the Gboard application. This is Google's virtual key application that comes pre-installed by default on Android TV devices.

Case 1: New keyboard update on TV

We access Settings and then click on Apps . Then go to System apps and find Gboard .

Finally, click Uninstall updates and click OK to complete.

Case 2: Uninstall updates from Google Play

We open Google Play and then click on My App to access the applications installed on the TV.

Then go to Recently Updated and click Gboard - Google Keyboard and then click UNINSTALL UPDATES to remove the update.

Update 15 October 2023
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