Fixing the Scrolling feature on Chrome browser does not work

Chrome is currently one of the most popular and used browsers. And like other browsers, errors are inevitable in the process of using the user. Recently, many users reflect that in the process of using Chrome, the Scroll feature does not work, they cannot scroll up or scroll down on the browser window.

Chrome is currently one of the most popular and used browsers. And like other browsers, errors are inevitable in the process of using the user. Recently, many users reflect that in the process of using Chrome, the Scroll feature does not work, they cannot scroll up or scroll down on the browser window.

In the article below, Network Administrator will guide you to some solutions to fix this error.

Picture 1 of Fixing the Scrolling feature on Chrome browser does not work

Scrolling error correction does not work on Chrome browser

To fix Scrolling error does not work on Chrome browser, you can refer to some solutions below:

1. Restart your computer

Normally when encountering any errors on the system as well as on the browser, the first solution that users think of and apply is to restart their computer. When the computer reboots, it will complete some processes or refresh that process.

If you are using Chrome browser and you have problems with scrolling, then you can restart your computer and check if the error is still there.

2. Use Chrome Cleaner

In addition to errors related to Scrolling feature, many users still encounter the error page / aw snap error when using Chrome browser. The cause of these errors may be caused by 3rd party programs or services. In this case, you can download the Chrome cleanup tool to your computer, install it and use it. This tool will help you detect "culprits" that cause errors and assist you in solving problems.

3. Disable the extension to fix Scrolling errors

Undeniably the role of extensions (extensions), but it can also cause some errors in the browser. On Chrome online store there are hundreds of extensions available. Among those extensions may include 'unsafe' extensions that cause some errors on the system as well as in the browser, including Scrolling errors.

To fix Scrolling error does not work on Chrome browser, you can open Chrome browser in incognito mode (incognito) or Guest mode. If all goes well, then you just need to disable all extensions. Then reopen the normal Chrome browser and try activating each extension to find the cause of the error and proceed to remove the extension.

4. Edit some Chrome browser settings

If you have applied the above solutions and still cannot fix the errors, then you can apply the solution is to edit some advanced settings on the Chrome browser and check if the error is still there. To do this thing:

- First open Chrome browser and enter chrome: // flags / into the address bar and press Enter.

- Press Ctrl + F , then enter the keyword scroll into the frame and press Enter to find all options related to Scroll.

- Now that you will see the default settings available, you can enable or disable each option to check and find out the cause of the error.

5. Reset Chrome browser

The reset will reset all options, set on Chrome browser to the initial default state. All data, browsing history and cookies will be completely erased. To reset Chrome browser, follow the steps below:

- Open Chrome browser Settings window or enter chrome: // settings / into the address bar of the browser and press Enter to open the Settings window of the browser.

- On the Settings window, find and click the option Show advanced settings (show advanced settings ).

- Next find and click Reset Settings.

- Restart your Chrome browser and check if the error is still there.

6. Delete the User Profile Data folder

To do this, follow the steps below:

- First close the Chrome browser window.

- Next press Windows + R key combination to open the Run command window.

- Enter % LOCALAPPDATA% GoogleChromeUser Data in the Run command window and press Enter.

- Here you find the folder named default , change the directory name to default.backup .

- Finally restart Chrome browser and check if the error is still there.

7. Reinstall Chrome browser

If you apply the above solutions and still cannot fix the errors, the last solution you can apply is to uninstall Chrome browser, then reinstall Chrome and check if the error is still there.

Refer to some of the following articles:

  1. How to set up Private Network on Windows 10?
  1. Remove root malware (malware) on Windows 10 computers
  1. Rooted Delta Search on Chrome, Firefox and Explorer browsers

Good luck!

Update 25 May 2019
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