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How to Return or Exchange a Book on Audible

This wikiHow will show you how to return or exchange a book on Audible if you're within 365 days of the original purchase. Returns can be processed in a web browser using a computer, phone, or tablet. Go to https://audible.com in a web...
Method 1 of 2:

Using a Phone or Tablet

  1. How to Return or Exchange a Book on Audible Picture 1How to Return or Exchange a Book on Audible Picture 1
    Go to https://audible.com in a web browser on your phone or tablet. Log in if you aren't already.
  2. How to Return or Exchange a Book on Audible Picture 2How to Return or Exchange a Book on Audible Picture 2
    Tap the menu at the top-left corner. A menu will drop-down.
  3. How to Return or Exchange a Book on Audible Picture 3How to Return or Exchange a Book on Audible Picture 3
    Tap My Account. This is usually the first listing in the second grouping of the menu.
  4. How to Return or Exchange a Book on Audible Picture 4How to Return or Exchange a Book on Audible Picture 4
    Tap Purchase History. You'll find this near the bottom of the menu.
    1. A list of all the purchases you've made will appear.
  5. How to Return or Exchange a Book on Audible Picture 5How to Return or Exchange a Book on Audible Picture 5
    Tap the book you want to return. You'll then be presented with a list of reasons why you're returning the book.
  6. How to Return or Exchange a Book on Audible Picture 6How to Return or Exchange a Book on Audible Picture 6
    Select a reason and tap Return. When you tap this again after selecting a reason you're returning the book, you'll see a confirmation that the return was successful.[1]
Method 2 of 2:

Using a Computer

  1. How to Return or Exchange a Book on Audible Picture 7How to Return or Exchange a Book on Audible Picture 7
    Go to https://audible.com in a web browser on your computer. Log in if you aren't already.
  2. How to Return or Exchange a Book on Audible Picture 8How to Return or Exchange a Book on Audible Picture 8
    Hover your mouse over "Hi, " at the top of the page. A menu will drop-down.
  3. How to Return or Exchange a Book on Audible Picture 9How to Return or Exchange a Book on Audible Picture 9
    Click Account Details. This is usually the first listing in the second grouping of the menu.
  4. How to Return or Exchange a Book on Audible Picture 10How to Return or Exchange a Book on Audible Picture 10
    Click Purchase History. You'll find this on the left side of the page under the "Yourname's account" header.
  5. How to Return or Exchange a Book on Audible Picture 11How to Return or Exchange a Book on Audible Picture 11
    Click Return next to the book you want to return. You'll then be presented with a list of reasons why you're returning the book.
  6. How to Return or Exchange a Book on Audible Picture 12How to Return or Exchange a Book on Audible Picture 12
    Select a reason and click Return. When you click this again after selecting a reason you're returning the book, you'll see a confirmation that the return was successful.[2]
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