Warning File Explorer error on Windows 10 data loss when connected to Android

Recently, many Windows 10 users reflect the File Explorer error status when they connect to an Android device to process data. Specifically, if you connect your Android phone to a Windows 10 computer and use File Explorer to perform some common tasks such as managing, rearranging files, copying, cutting, copying, and dragging files most of that data will disappear completely.

This situation has lasted for a while and the German technology website heise.de has also warned the user. According to this website, when you use File Explorer on Windows 10 to copy, manage or perform any actions with data on the Android device, the data is immediately erased. This site has tested and announced that most devices have this error, except for new Samsung devices.

However, this error only occurs on Windows 10. On Windows 7 and Windows 8.1, File Explorer works normally, no problem.

1. Trick to recover Android data is lost

So what is the cause of error of deleting data on File Explorer of Windows 10 when conducting data management on Android?

This error occurs due to an error in the MTP USB connection between Android and Windows 10 devices , causing data to be lost when performing file transfer operations. When connecting the device to a Windows 10 computer via USB, then use File Explorer to access the folders on the device to conduct file transfer, immediately the data will be deleted, completely gone.

The serious thing about this error is that you cannot use data recovery programs to retrieve them. The data will no longer exist on both Android devices and computers.

1. How to recover deleted data on the computer

The list of devices with errors that readers can refer to below:

1. Android 8: Nexus 6P and Nexus 5X;
2. Android 7: HTC U11, Nokia 6, OnePlus 3, OnePlus 5, Xiaomi Mi 6, Xiaomi Mi Mix, LG K8, LG G5, Motorola Moto G3, Moto G5.
3. Android 6: Sony Xperia Z3 Compact, Huawei Honor 7.
4. Lineage OS 7.1.1: Samsung Galaxy S5 .
5. Other devices running Android OS such as Samsung Galaxy S2, Galaxy S4, HTC 10, Sony Xperia Z, Xperia Z5, Huawei Mate 9, Huawei P8 Lite.

Some devices without errors include Samsung models running Android 7 like Galaxy A3, A5, Galaxy S6 Edge, S7, S8, Galaxy Tab A, Blackberry Priv and Huawei Honor 8.

There is currently no solution to fix this error on File Explorer of Windows 10. So if you want to manage, copy or perform any actions with Android data on a Windows 10 computer, please Kidney before implementation. It is best to limit implementation on Windows 10.