VNPT supports users to re-register subscriber information via Zalo, Facebook

Only 3 days will be expired for subscribers to update information according to Decree 49/2017 / ND-CP of the Government on updating and registering subscriber information to manage mobile subscriptions. Closer action avoids the situation of SIM garbage and helps protect customers' mobile subscription information better. After this time, if the subscribers have not fully updated the information, there is a risk of one-way lock and the next 15 days will be locked with two directions. For those who often have access to the Internet, communication is certainly no stranger to the information. However, for those in remote areas, it is not timely to update information, making the process of re-registering information difficult for operators. To overcome these difficulties, many units of VNPT have joined forces with the commune People's Committees to distribute information on the radio system or use Facebook, Zalo has IPs operating locally to invite and support customers themselves. Update subscription information or re-register information.

Currently, VNPT's stores have been present in 63 provinces and cities nationwide, and in order to serve residents can register subscriber information in the most convenient way, the transaction points have mobilized human resources from the indirect department consists of blocks of functional departments, sales staff . to transaction points to consult, support and guide customers to update subscription information and extend working time from 6pm morning to 21:00 including Saturday and Sunday.

In order to help customers complete subscriber information (TTTB) in the fastest and most effective way, VNPT's Business Center in 63 provinces and cities across the country has focused all efforts to support customers who are using using prepaid VinaPhone service in the locality.

In addition to supplementing human resources to meet the demand of updating the subscriber's information, VNPT Centers also coordinate with communication channels, newspapers and hanging large banners to bring information closer to people.

For remote areas, the Business Center of VNPT in the provinces cooperated with CPCs to broadcast information on the commune's radio system to reach customers quickly. Many implementing units run communication on Digital Target channel to 500,000 Facebooker and Zalo with IP operating locally to support customers to update subscription information themselves. And in particular, nearly 200 personal Facebook accounts, Zalo of VNPT Da Nang 'simultaneously' posting status inviting friends, relatives, customers . to send messages directly for advice and support to register information information of prepaid VinaPhone subscribers.

See more:

1. Check and supplement information for Mobifone subscribers according to Decree 49
2. Instructions for adding Viettel prepaid subscription information right at home
3. Guide to check and supplement VinaPhone subscriber information in order not to be locked in one direction
4. Instructions to update subscription information for St. SIM to not be locked one way