How to Rent Movies on iTunes

Troubleshooting iTunes Movie Rentals

1. Try watching any HD movies you download on a device that supports HD playback if the movie fails to play on your current device. Examples of devices that support HD playback are your computer, an iPhone 4 or later, iPad, iPod touch 4G or later, or an Apple TV.

2. Restart your iOS device or iTunes if the movie download fails to complete due to network interruptions or another cause. iTunes will automatically resume the download when you relaunch the application.

3. Try updating iTunes on your computer or install the latest version of iOS if you experience difficulties with renting movies from iTunes Store. In some cases, running outdated software can prevent you from using this service.

   1. Click on 'iTunes,' then select 'Check for updates' to verify you're running the latest version of iTunes.
   2. Tap on 'Settings,' then on 'General,' then 'Software Update' on your iOS device to install the latest available software updates.

4. Try using another iOS device or network if you have problems renting and downloading movies from iTunes Store. This will help identify the source of your problem, especially if the problem lies with your device or Internet connection.

5. Verify that the time, date, and time zone are accurate on the computer or device you're using to rent movies from iTunes. Inconsistencies with time and date can often cause problems with iTunes services.^{[2] X Research source}

6. Disable or remove any firewall settings enabled on your computer or device if iTunes fails to download movies. Some firewall settings and applications can prevent your being able to download movies from iTunes.