How to fix the common error UltraViewer when connecting to a remote computer

UltraViewer is software designed to control remote computers, like TeamViewer. In the process of using UltraViewer, you will encounter some errors such as not getting ID or not connecting.

However, do not worry, the way to fix the UltraView errors is quite simple, just follow the steps below and you can use the software as usual.

1. Fixed an issue where you could not get ID on UltraViewer

If you're having an issue that can't get ID on UltraViewer, the first step should be to make sure you have the latest version of the app installed.

The cause of the error can not get ID on UltraViewer can be due to:

Firewalls block Ultraviewer

Step 1: Open UltraViewer, then go to Settings (settings) => Option (options). Change the Connect using port setting to Port 2112 and restart the application to see if the UltraViewer error persists.

Picture 1 of How to fix the common error UltraViewer when connecting to a remote computer

Step 2: Make sure the Firewall is not blocking port 2112 or blocking application process: UltraVIewer_desktop.exe.

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- Do you install Proxy

Open UltraViewer, then go to Settings => Option (options). Change the proxy setting to No proxy (connect directly to the internet).

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Additional: Alternatively, you can open Internet Options by entering Internet Options in the Search box on the Start Menu (on Windows Vista) or accessing Internet Explorer => Options. Change or delete the proxy settings to fix UltraViewer error when connecting to the remote computer.

Turn off IP spoofing software as these can be the cause of the UltraViewer error.

2. Error: "Cannot start with Window" on UltraViewer

Some users said that after installing and activating Ultraviewer on Windows 10 64-bit, but the application does not start, the error message "Cannot start with Window" is displayed.

To fix " Cannot start with Window " error on UltraViewer, follow the steps below:

Step 1: Reopen UltraViewer by right-clicking on the UltraViewer icon, and choosing Run as administrator.

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Step 2: Check the Run UltraViewer with Windows option and restart your computer to apply the changes.

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In case if the "Cannot start with Window" error on UltraViewer persists, you can email support@ultraviewer.net for help.

3. UltraViewer "Error at Main: ActiveX Component can't create object"

During UltraViewer installation, you might get the error " Error at Main: ActiveX Component can't create object ".

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To fix this, if security programs such as OSAmor are installed on your computer, turn them off to make sure UltraViewer is working properly again.

If over 3 errors above, you still have not overcome, think about downloading and reinstalling UltraViewer.

Above are the common errors and fixes UltraViewer when connecting and controlling a remote computer. Good luck.

Update 03 February 2021
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