How to fix the error does not show ID on Ultraviewer

The software that controls the remote computer when you want to connect will use the code, or ID as with Ultraviewer to confirm each other's account address. When two parties successfully enter their ID, they will receive a connection to access each other's computers. However, some computers encounter a status that does not show ID when using Ultraviewer to send to the opponent. This will definitely affect connecting to other computers to control, guide or send files on Ultraviewer.

The phenomenon of not showing ID on Ultraviewer due to many causes, such as network line errors, firewall or virus software problems, etc. The following article will summarize some causes and ways to fix errors. does not display ID on Ultraviewer.

Instructions for installing TeamViewer to control remote computers
Ways to access and control your computer remotely
How to use AnyDesk Remote to control remote computers
Limit remote control to Teamviewer

Instructions to fix ID errors on Ultraviewer

Method 1: Upgrade Ultraviewer

Installing or upgrading Ultraviewer to the latest version is also a way to fix errors in this software. Try removing the software and then reinstall the latest version according to the link below.

Download Ultraviewer software

Method 2: Adjust the configuration of Ultraviewer software

When there is a phenomenon of not displaying the ID code on the Ultraviewer interface, the user tries to adjust the settings on the software to get back the ID code.

1. Adjust Port in Ultraviewer

At the interface of the software, click on Settings , then click on Configuration .

How to fix the error does not show ID on Ultraviewer Picture 1

In the Ports section, select Port 2112 and restart the software.

How to fix the error does not show ID on Ultraviewer Picture 2

2. Reset the Proxy configuration

If the above method does not display the ID again, the user clicks on Configure proxy and switches to Direct Internet connection .

How to fix the error does not show ID on Ultraviewer Picture 3

Method 3: Fix errors due to security software

Some security and anti-virus software installed on the computer also cause an ID loss error when we use Ultraviewer. At that time, the software considered Ultraviewer is a dangerous component and blocks network connection, there is a phenomenon of not showing ID.

If the computer has installed AVG Internet Security software , when installing Ultraviewer, it will display a message whether to allow the software to use Internet as shown below. Users need to click on Allow to agree. Note, you must directly access AVG Internet Security to see the message displayed because the software does not show notifications.

How to fix the error does not show ID on Ultraviewer Picture 4

In the case of using Avira to display the following message, we click on Allow to allow UltraViewer to connect to the Internet.

How to fix the error does not show ID on Ultraviewer Picture 5

Also if you are using fake ip software, VPN software on your computer, you should also turn off the software and then restart Ultraviewer. Virus-infected computers also cause an error when using Ultraviewer. Use virus scanning software to check your computer, then restart Ultraviewer software.

The above are some ways to fix errors that do not display the ID code when you install Ultraviewer software. Best when using Ultraviewer, we should turn off antivirus software, bypass firewalls and use the latest version of the software.

I wish you all success!

How to use Ultraviewer remote computer control

Isabella Humphrey

Update 22 July 2019

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