How to check electricity bills via Facebook Messenger

Hanoi Electricity has just launched the chatbot Messenger for EVNHANOI Customer Care 1.0, answering customer information related to electricity bills.

The search of electricity bills or any information can be done via chatbot on Facebook Messenger taking care of automated customers EVNHANOI CCKH 1.0 of Hanoi Electricity.

Chatbot EVNHANOI CCKH 1.0 will automatically answer any questions of users regarding all information about electricity bills used, or some other information such as calendar recording index, power supply suspension schedule, registration level New electricity. The power search operations on Messenger are very simple and will be guided by us in the article below.

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How to look up electricity money on chatbot Messenger

Step 1:

You access the Facebook Messenger web version, then enter the keyword EVNHANOI CSKH into the search bar. Click on the found results to link with the automated answering service of EVNHANOI CSKH.

Picture 1 of How to check electricity bills via Facebook Messenger

Step 2:

In the chat interface with EVNHANOI CSKH press Start to receive support.

Picture 2 of How to check electricity bills via Facebook Messenger

Step 3:

There are 3 lookup options available, including Power lookup, Index lookup, Electricity registration. Click on each item to receive advice, or users can enter questions to get answers.

Click Look up electricity bill to see electricity bill.

Picture 3 of How to check electricity bills via Facebook Messenger

Step 4:

To continue you will need to enter your customer code for each electricity bill.Customer code will be printed on the monthly electricity bill, or sent via text message. Password is the customer code.

Picture 4 of How to check electricity bills via Facebook Messenger

Step 5:

Next, click the 3 dash icon and select some additional functions such as New power registration .

Picture 5 of How to check electricity bills via Facebook Messenger

There will be 2 options: Active electricity registration or Active electricity registration. You choose according to your electricity registration needs and follow the instructions.

Picture 6 of How to check electricity bills via Facebook Messenger

Step 6:

Clicking on Search will add a list of functions including Electricity, Payment status, Power cut schedule, Calendar record. Each item will provide details for the user.

Picture 7 of How to check electricity bills via Facebook Messenger

Chatbot EVNHANOI CSKH on Facebook Messenger helps users get the most detailed information about used electricity information. Besides, we will have many other services to use on chatbot EVNHANOI CSKH, such as registering power supply with 2 different types or re-checking previous bills, .

See more:

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I wish you all success!

Update 24 May 2019
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