4 ways to fix DF-DLA-15 errors during the download process on Play Store

During the download of the application from the Play Store to the Android device, some users reflect that they cannot download the application and on the device screen an error message 'Can't be Downloaded. Đang thử lại, và nếu vấn đề đã tiếp tục, get help troubleshooting. (Lỗi khi lấy thông tin từ máy phục vụ. [DF-DLA-15] '.

During the download of the application from the Play Store to the Android device, some users reflect that they cannot download the application and on the device screen an error message 'Can't be Downloaded. Đang thử lại, và nếu vấn đề đã tiếp tục, get help troubleshooting. (Lỗi khi lấy thông tin từ máy phục vụ. [DF-DLA-15] '.

So how to fix this error and continue to download the application to your computer, please refer to the following article of Network Administrator.

Picture 1 of 4 ways to fix DF-DLA-15 errors during the download process on Play Store

1. Clear the cache

To fix the DF-DLA-15 error during the download of the Play Store application to your device, you can try to remove the cache.

1. Go to Settings.

2. Click on Apps (or Applications).

3. Select Google Play Store .

4. Click Clear Cache and Clear Data .

Follow the same steps with Google Play Services. After clearing the cache, try to reload the application on Play Store to see if the error still occurs?

2. Clear Dalvik cache

Dalvik is a Java compiler on Android, you can understand it is the most basic thing that can help the software run on Android.

Dalvik Cache is Dalvik's memory, it maintains the lines of Java code when Android handles.

This method requires you to have Root Access and Root Explorer access. Or call 1 name Ex File Explorer.

To clear Dalvik cache you follow the steps below:

- Using Ex File Explorer, open the Root folder.

- Next, navigate to / data / Dalvik cache .

- Select and delete all files in Dalvik cache directory.

- Restart your Android device.

Finally try to reload the app on Play Store to see if the error still exists?

3. Uninstall Update Google Play Store

Sometimes in some cases the update (update) of Google Play Store may cause some compatibility issues with the applications you download on Play Store, including the DF-DLA-15 error.

To fix DF-DLA-15 error, you can uninstall update (update) Google Play Store:

Visit Settings => Apps => Google Play Store => Uninstall Updates . Once done, restart your Android device and be careful not to update the Play Store now.

Finally try to reload the app on Play Store to see if the error still exists?

4. Some other ways

4.1. Unmount SD Card

Access Settings => Storage => Unmount SD Card .

To restore the SD card, go to Settings => Storage => Re-mount SD Card .

4.2. Reinstall Play Store

If you have applied all the solutions and still can't fix the error, the final solution is to reinstall Play Store.

Refer to some of the following articles:

  1. Google Play Services Has Stopped steps to fix Unfortunately errors
  1. 4 simple ways to fix common Google Play Store errors
  1. Decode the errors encountered on Google Play and how to fix them

Good luck!

Update 25 May 2019
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