What to do when Windows Update crashes 0% on Windows 7/8/10?

A Windows update error crashes is one of the most common problems Windows users face. If you are using Windows 7/8/10 and during the update process you are notified that the error cannot be updated, or the error is updating, it will be suspended 0%, then you can apply the solution in the article below. here of Network Administrator to fix the error.

A Windows update error crashes is one of the most common problems Windows users face. If you are using Windows 7/8/10 and during the update process you are notified that the error cannot be updated, or the error is updating, it will be suspended 0%, then you can apply the solution in the article below. here of Network Administrator to fix the error.

Picture 1 of What to do when Windows Update crashes 0% on Windows 7/8/10?

To fix the Windows Update 0% error (Windows Update Stuck at 0%), follow the steps below:

1. Fix Windows Update 0% error on Windows 7/8

Step 1:

The first step is to open the Run command window, to do this, press the Windows + X key combination. Next on the Run command window, enter services.msc there and press Enter or click OK .

Picture 2 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 2:

The Services window will now appear. Here you scroll down to find the option named Windows update . You must stop this service. To do this, simply right-click Windows update , then click Stop.

Picture 3 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 3:

Next, navigate to the link below. The easiest way is to copy this link, then paste it into the address bar on File Explorer and press Enter:

To fix the Windows Update 0% error (Windows Update Stuck at 0%), follow the steps below:

C: WindowsSoftwareDistribution

Picture 4 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 4:

You should now see all the files and folders in the SoftwareDistribution folder. These files and folders are downloaded files that are not installed. And these files and folders may cause Windows update errors to hang 0% (Windows update stuck at 0%). So you should proceed to delete all these files to fix the error. If you cannot delete these files, simply restart the system, then try deleting the file again.

Picture 5 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 5:

Open the Services window once by opening the Run command window, then entering services.msc there and then pressing Enter or clicking OK.

Next on the Services window, find Windows Update , then right-click it and select Start, that's it.

Picture 6 of What to do when Windows Update crashes 0% on Windows 7/8/10?

2. Fix Windows Update 0% error on Windows 10

Step 1:

Open Command Prompt under Admin, then enter each one below and press Enter to stop Windows update services:

net stop wuauserv

net stop bits

Picture 7 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 2:

Next, find the SoftwareDistribution folder under the link below:

C: WindowsSoftwareDistribution

At the SoftwareDistribution folder, proceed to select and delete all files and folders there. If it is not possible to delete the files, simply reboot the system, then proceed to delete the files again.

Picture 8 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 3:

Next, reopen Windows update services again. To do this, enter each statement below one, then press Enter:

net start wuauserv

net start bits

Picture 9 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Step 4:

Finally go to Settings => Updates & Security => Windows Update to check and you will see the error has been fixed.

Picture 10 of What to do when Windows Update crashes 0% on Windows 7/8/10?

Refer to some of the following articles:

  1. This is how to customize and disable (turn off) Action Center on Windows 10
  1. Instructions for setting up BIOS and UEFI passwords to protect data on your Windows 10 computer safely
  1. Summary of some ways to fix USB Device Not Recognized on Windows 7, 8 and 10

Good luck!

Update 26 May 2019
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