Fix the Webcam Error on Windows 10 Anniversary Update is suspended

On Windows 10 Anniversary Update, Microsoft only allows USB Webcam to use the YUY2 encoding code and does not allow the use of MJPEG codes and H264 streams to compress videos.

This means that when you perform any action, simply activating HD video on Skype will cause the Webcam to hang, freeze .

Fix the Webcam Error on Windows 10 Anniversary Update is suspended Picture 1

1. Webcam Error on Windows 10 Anniversary Update

On Windows 10 Anniversary Update, Microsoft only allows USB Webcam to use the YUY2 encoding code and does not allow the use of MJPEG codes and H264 streams to compress videos.

This means that when you perform any action, simply activating HD video on Skype will cause the Webcam to hang, freeze .

To fix this error, you can downgrade the Windows 10 Anniversary Update version to the previous Windows 10 version. However with Windows 10 Anniversary Update, Microsoft has "quietly" changed the downgrade time from 30 days to 10 days. If you install the first version of Windows 10 Anniversary Update, you cannot downgrade.

2. Fix Webcam error on Windows 10 Anniversary Update

Warning:

Registry Editor is a pretty powerful tool, so it can cause errors on your system. So before taking steps to fix the Webcam error, you should proceed to back up the Registry on the system.

First open the Registry Editor window by opening the Start menu, then enter regedit there and press Enter .

Fix the Webcam Error on Windows 10 Anniversary Update is suspended Picture 2

On the Registry Editor window, navigate to the following key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows Media FoundationPlatform

Fix the Webcam Error on Windows 10 Anniversary Update is suspended Picture 3

Right-click on the Key Platform in the left pane, then select New => DWORD (32-bit) Value.

Fix the Webcam Error on Windows 10 Anniversary Update is suspended Picture 4

Name this new value EnableFrameServerMode . Next right-click EnableFrameServerMode and set the value in the Value Data frame to 0.

Fix the Webcam Error on Windows 10 Anniversary Update is suspended Picture 5

The next step will depend on which version of Windows you use is 32-bit or 64-bit. If you use Windows 10 32-bit version, you do not need to take any further steps.

If you use the 64-bit version, the Registry Editor window you navigate to the key:

HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform

Here you find and right-click the key Platform , select New => DWORD value and name this Value EnableFrameServerMode.

Double-click EnableFrameServerMode and set the value in the Value data frame to 0.

Finally close the Registry Editor window and check if the Webcam crashes or not.

The case after Microsoft fixes the error and if you want to "undo" change again, you take the same steps and delete the EnableFrameServerMode value.

3. Use Registry editing available

Fix the Webcam Error on Windows 10 Anniversary Update is suspended Picture 6

If you don't want to edit the Registry Editor manually, you can use the pre-edited Registry.

Download the available Registry and install it here.

After you have downloaded the edited ZIP file, proceed to extract the ZIP file.

Depending on which version of Windows 10 you use is 32-bit or 64-bit, to change Registry settings, double-click the file ' Enable Webcam Workaround (64-bit) ./ reg ' or file ' Enable Webcam Workaround (32-bit) .reg '.

Agree to add information to the Registry and restart any application that has a webcam that doesn't work.

If you want to "delete" Registry settings, double click on the Disable Webcam Workaround.reg file.

Refer to some of the following articles:

  1. Instructions to disable Cortana on Windows 10 Anniversary Update
  1. This is how to delete Recovery partition and Recovery partition 450 MB on Windows 10
  1. Free memory space after updating Windows 10 Anniversary

Good luck!

4.3 ★ | 7 Vote

May be interested

  • Backspace key on Windows 10 can only delete 1 character, this is how to fix itPhoto of Backspace key on Windows 10 can only delete 1 character, this is how to fix it
    usually to delete certain characters, users often use the backspace key. however, recently many windows 10 users reflect that the backspace key only erases 1 single character but cannot delete consecutive characters as before. in the article below, network administrator will show you how to fix this error.
  • Instructions for activating TFTP and Telnet Client on Windows 10Photo of Instructions for activating TFTP and Telnet Client on Windows 10
    tftp or trivial file transfer protocol allows users to transfer files or transfer files from a remote computer. however, by default tftp is disabled on windows 10/8/7, so if you want to use tftp you must enable the option.
  • Instructions for linking Windows 10 Product key to Microsoft accountPhoto of Instructions for linking Windows 10 Product key to Microsoft account
    this new feature allows you to activate windows 10 without having to contact microsoft when you change hardware on your computer, including replacing a motherboard, processor ( processor) or hard drive.
  • 3 ways to set up different background images on each Windows 10 screenPhoto of 3 ways to set up different background images on each Windows 10 screen
    setting up multiple monitors on windows is quite simple and it only takes a few minutes to operate. after you have set up a multi-screen mode (multiple screens), you can set each wallpaper separately for each screen. to do this, please refer to the following article of network administrator.
  • Fix the error of not adjusting screen brightness on Windows 10Photo of Fix the error of not adjusting screen brightness on Windows 10
    after upgrading from windows 7 or 8.1 to windows 10, some users encounter errors that cannot customize the brightness of the screen. many users feel uncomfortable about this error because the screen is too bright or too dark and cannot be adjusted. the cause of the error is because the driver is not compatible. to fix this error, please refer to the following article of network administrator.
  • How to check if your computer is running Windows 10 Hyper-V?Photo of How to check if your computer is running Windows 10 Hyper-V?
    on windows 10, windows 8.1 and windows 8 have added client hyper-v so you can run the guest operating system on the virtual machine. hyper-v is microsoft's hypervisor on windows. it was originally developed for windows server 2008 and then supported by the windows client operating system.