How to reset PS5 to factory reset quickly

Having problems with your PlayStation 5 (PS5) Dualsense controller and want to reset it? Follow these steps to return the PS5 controller to factory settings.

Having problems with your PlayStation 5 (PS5) Dualsense controller and want to reset it? Just follow the simple steps below.

How to factory reset (Factory Reset) PS5 Dualsense

Follow these steps to return your PS5 controller to factory settings:

Step 1: Disconnect the cable connecting the controller to the PS5 system and completely turn off the console.

Step 2: Find a small hole with the toothpick tip on the back of PS5 Dualsense. Use an object with a small tip (such as a sim card) against the hole and hold it steady for about 5 seconds.

Picture 1 of How to reset PS5 to factory reset quickly

Step 3: Re -synchronize the controller with the console system. Connect the Dualsense controller to PS5 with the supplied USB-C cable and press the PS button on the controller.

Picture 2 of How to reset PS5 to factory reset quickly

Why do I need to reset the DualSense controller?

Resetting the controller basically solves some of the following problems:

  1. The handle cannot connect to the console
  2. Bluetooth connection does not work, hindering wireless connection.
  3. You want to pair your PS5 DualSense controller with another device.

How to turn off the PS5 DualSense controller

Turning the handle on and off, also known as a soft reset, can sometimes help fix connection problems quite effectively. When the console is turned off, the controller that's being paired with the system will also turn off. Alternatively, if you have two handles, you can use one to turn the other off.

1. Unplug the cable connecting the controller you want to turn off from the console.

2. In case you turn one handle off with another handle, press the PS button to go to the Home screen, then press the PS button again to open the Control Center menu at the bottom of the screen.

Picture 3 of How to reset PS5 to factory reset quickly

3. Click to select the Accessories item (the handle icon) at the bottom of the screen.

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4. Select the handle you want to turn off.

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5. Click Turn Off . The LED indicator on the corresponding handle will turn off.

Picture 6 of How to reset PS5 to factory reset quickly

How if I still have problems with PS5 DualSense?

If the reset still does not solve the problem you are having with the controller, try a few more options below:

  1. Try connecting the PS5 DualSense controller to a different USB-C cable.
  2. Make sure there are no objects nearby that could interfere with or interfere with Bluetooth connections.
  3. Update the system software (system firmware). Navigate to Settings> System> System Software> System Software Update and Settings> Update System Software.
  4. Visit the Sony help website to learn more about the problem you are having.
Update 05 January 2021
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