1. Change the USB connection port
Most computer mice today use the USB connector instead of the previous PS2 port, the advantage of the USB port is fast speed, there are many ports on the computer. The first thing we do when the computer mouse is not moving is that you need to switch between USB ports with each other.
The problem with the mouse not being able to move is probably because it has no signal or a faulty USB port, which does not provide enough power for the mouse to work. If, in the process of changing USB ports, your mouse can be used, you should mark the old faulty port to save time for repairing errors later.
2. Restart the computer
Any error on the computer you can use rebooting to fix the error, during the restart the computer will reactivate all components and thereby help them work. more stable. However, when you restart the computer, do not rush to turn it back on, please wait 1-2 minutes to leave no residual power on the ports.
3. Clean the USB connector
The USB connector of the mouse has a great advantage of being fast, easy to install, but the downside is that it is easy to catch dust. While dust is the "enemy of the dead" of the connector pins, because of that, you always need to keep the USB port in a clean state.
Preparation: Swab, alcohol 90 degrees
Actions: Use a cotton swab and wet them with 90 degrees alcohol, then use that swab to wipe the inside of the USB connector (both mouse and computer). During the cleaning process, you should rotate evenly to get dirt out thoroughly. When finished, wait 3-5 minutes for alcohol to evaporate completely and reconnect to try.
Requirements: The computer must be turned off.
4. Update Driver for mouse on the computer
Sometimes drivers on our computer get corrupted and they also cause the mouse to not receive signals and become unstable. To solve this problem, force you to update the driver manually for the device.
Step 1: You Right Click This PC and select Manage .
Step 2: Then, you select the Device Manager tab . Here, click on Mice and other pointing devices and right-click HID-Compliant mouse to select Uninstall .
Step 3: Finally, right-click Mice and other pointing devices and select Scan for hardware changes to update the Driver for the device.
5. Computer mouse is broken
After trying a variety of the above methods and your computer mouse is still stubborn and refuses to move, they are probably broken. If the mouse is broken, you have 02 ways to handle it: Repair or buy a new one.
However, the repair of a mouse is usually not effective as well as unstable for a long time to use so please choose a new purchase option. In addition, the mouse also has warranty, you can send a warranty so they support us in repair / replacement.