How to Clear Printer Queue in Windows
This wikiHow teaches you how to clear pending documents from your printer's queue when you're using Windows 10. If having trouble with documents sitting in the queue without ever printing, you can also try restarting the print spooler....
Method 1 of 2:
Clearing the Queue
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Picture 1 of How to Clear Printer Queue in Windows Click the StartPicture 2 of How to Clear Printer Queue in Windows -
Picture 3 of How to Clear Printer Queue in Windows Click SettingsPicture 4 of How to Clear Printer Queue in Windows -
Picture 5 of How to Clear Printer Queue in Windows Click Devices. It's the second icon at the top of the window. -
Picture 6 of How to Clear Printer Queue in Windows Click Printers & scanners. It's in the left column. -
Picture 7 of How to Clear Printer Queue in Windows Click the printer. Connected printers appear in the right panel under 'Printers & scanners.' Two buttons will appear beneath the printer's name. -
Picture 8 of How to Clear Printer Queue in Windows Click Open queue. A list of pending print jobs will appear. -
Picture 9 of How to Clear Printer Queue in Windows Right-click a document you want to remove from the queue. A context menu will appear. -
Picture 10 of How to Clear Printer Queue in Windows Click Cancel. This removes the document from the queue. -
Picture 11 of How to Clear Printer Queue in Windows Repeat for other documents you want to cancel.- To cancel all documents at once, click the Printer menu at the top-left corner of the window, then select Cancel All Documents.
- If the files stay in the queue even after you've canceled them, try restarting the computer.
- If clearing the queue does not resolve your print queue issues, see Restarting the Print Spooler Service.
Method 2 of 2:
Restarting the Print Spooler Service
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Picture 12 of How to Clear Printer Queue in Windows Open the Windows Search bar. It's either a magnifying glass or a circle to the right of the StartPicture 13 of How to Clear Printer Queue in Windows -
Picture 14 of How to Clear Printer Queue in Windows Type services.msc and press ↵ Enter. This opens the 'Services' window. -
Picture 15 of How to Clear Printer Queue in Windows Scroll down and right-click Print Spooler. It's in the right panel. A context menu will appear. -
Picture 16 of How to Clear Printer Queue in Windows Click Stop. Now that the queue is stopped, you can clear the documents. -
Picture 17 of How to Clear Printer Queue in Windows Go back to the Windows Search bar. Don't close the Services window, as you'll need it again in a few moments. Just click the search icon (or the search bar, if it's permanently in your taskbar). -
Picture 18 of How to Clear Printer Queue in Windows Type %systemroot%System32spoolprinters and press ↵ Enter. A folder will appear. -
Picture 19 of How to Clear Printer Queue in Windows Select all files in the folder. To do this, click a blank area inside the folder, then press Ctrl+A. -
Picture 20 of How to Clear Printer Queue in Windows Press the Del key on the keyboard. This clears the print queue, and you can close this folder window. -
Picture 21 of How to Clear Printer Queue in Windows Return to the 'Services' window. You can do this by clicking Services in the taskbar, or by pressing Alt+Tab ↹ until you get back to it. -
Picture 22 of How to Clear Printer Queue in Windows Scroll down and right-click Print Spooler again. -
Picture 23 of How to Clear Printer Queue in Windows Click Start. The print queue should now be completely clear.
Update 04 March 2020
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