How to Access Public Folders in Outlook 2016 on PC or Mac

This wikiHow teaches you how to access public folders in Outlook 2016. Public folders in Outlook are folders used to share information with large groups of people, such as an entire department or campus. Public folders have access...

Method 1 of 2:

On Windows

  1. Picture 1 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Open Outlook. It's the app that has an image of a blue plane with an "O" over an envelope.
  2. Picture 2 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Click ⋯. It's at the bottom of the Inbox navigation pane on the left.
    1. If the navigation pane is collapsed, click "＞" to expand the navigation pane.
  3. Picture 3 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Click Folders. It's in the pop-out menu.
  4. Picture 4 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Click Public Folders. This will expand and show all the public folders you have been granted access to.
  5. Picture 5 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Click the public folder you want to access.
Method 2 of 2:

On Mac

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    Click Tools. It's in the menu bar at the top.
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    Click Public Folders. It's in the tools menu.
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    Click a public folder.
  4. Picture 9 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Click Subscribe. It's next to the green icon with the "+" sign. Subscribed folders appear in the navigation pane.
  5. Picture 10 of How to Access Public Folders in Outlook 2016 on PC or Mac
    Click a folder in the navigation pane. The navigation pane is to the left. Click a public folder to view the contents of that folder.
Update 24 March 2020
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