In the course of using the printer, the computer [ Macbook ] often encountered the error of not being able to convert PostScript files in a format that can be read by the printer. That is why when the user prints the PDF file , the printer will respond and give the following error message:
Stopped - Unable to convert PostScript file.
Many people who encounter this error often have a habit of restarting the computer and unplugging the printer from the electrical outlet for a few seconds and then plugging in again. However, this fix is not always successful and not necessarily a long-term solution that you should apply.
Therefore, I will guide the best debugging methods that you should refer to the article below.
1. Reset the printer system
One of the first methods that you should do is to reset the printer system, including the following steps:
Step 1: On a Macbook computer, go to Apple menu > System Preferences, then click on Print & Scan.
Step 2: Right-click an empty spot in the Printers list., Then click the Reset printing system option located next to the menu that appears and click the Reset button in the confirmation window.
Step 3: Now enter your username and password if prompted. Then wait for a few minutes until the printing system is reset and the Printer list is refreshed. After the reset is complete, you proceed to restart the computer.
Step 4: Once your Macbook is back on, go to System preferences> Print & Scan, then click the Add (+) button at the bottom of the list.
Step 5: Now find the printer name you are using from the list of printers and click on its name. Then, click Add so that the computer will add your printer to the system. Finally, click Print Using and then select a name for your printer.
2. Print the file from Acrobat or Preview tool
To do this, first open the Advanced menu in the [ Acrobat ] software from the Acrobat print dialog and select Print As Image.
In this way, although the print quality of a document may be slightly different from the printed document as usual, this is considered to be an effective 'firefighting' method when accidentally printing a printer system. Your reset failed.
3. Update to the new version of Acrobat software
Although this method sounds simple, it is equally important. Updating the latest version of Acrobat is essential when you want this software to be compatible with macOS.
To update to the latest version, first open up Acrobat software, then access the Help menu and check for the latest updates on the version you are using.
Follow the steps in the Updater window to download and install the latest updates for your computer.
After you've updated the latest updates, try reprinting and checking to see if this error persists.
4. Modify PostScript settings
In addition to the above methods, you can also try accessing the print dialog , clicking the Advanced button and then trying to modify at PostScript Option at the top of the dialog box.
Then save and check if the error has been fixed or not?
5. Remove and reinstall the latest printer driver
The printer driver always offers a lot of options that even the user may not know. When encountering the above error message, do not hesitate to delete the printer driver by following these steps:
Step 1 : On a Macbook computer, go to Apple menu > System Preferences, then click on Print & Scan.
Step 2 : Now a list of printers that have installed the driver on the computer appears on the screen, now click on the printer device you want to remove from the computer, and then click the Remove button (- ) below the printer list to remove this printer information from the list and click OK .
Step 3: Now close the Print & Scan window . Then, from the menu bar in the Finder section , click Go> Go to Folder.
Step 4: Here, click the Library, Printers, PPDs, Contents and Resources items.
Now a list of printer drivers will appear on the screen, press and drag the driver name of the printer type you choose to the trash in the dock bar.
Step 5: Next, press and hold the Control button on your keyboard along with clicking the trash icon in the toolbar and selecting Empty Trash.
Step 6: Now restart your computer to check the results. Then, visit the printer production website you are using to search for and download the latest driver version for your printer.
If you've done all of the above, but the printer still issues the same error, then you should probably have the printer serviced or contact the manufacturer's switchboard for assistance.
So I have shown you how to fix the error of not converting PostScript files on the easiest printer. Hopefully this article will be helpful to you. I wish you successful implementation!