Fix BSOD Dxgkrnl.sys error in Windows 10

Blue screen errors are annoying and not easy to resolve. If you come across such an error, please see the fixes below.

1. Update Windows 10 and graphics card driver

It has been reported that this issue is caused by the graphics card driver. Did you happen to use an Nvidia graphics card?

In this case, just make sure that you download the latest Nvidia drivers to fix any incompatibility issues that the graphics card might be having with Windows 10.

A safer and easier way to update the driver on a Windows computer is to use an automatic tool, as downloading the driver manually can go wrong and lead to serious crashes. For example, DriverFix can update all your drivers within a few clicks.

2. Turn off SLI

Step 1: Go to Nvidia Control Panel. You can access it by double clicking on the icon in the bottom right corner.

Step 2: Go to 3D Settings and click on Set SLI Configuration.

Step 3: Make sure Do Not Use SLI Technology is checked.

Step 4: Click Apply to save changes.

Many gamers have two Nvidia graphics cards that they use in SLI mode for better performance. While this sounds great, there have been reports that an SLI could cause a dxgkrnl.sys issue.

Obviously there is a memory leak in VRAM when you are using SLI on Windows 10, so to fix this, you should disable SLI. After turning off SLI on your computer, the blue screen of death will be fixed.

3. Turn off Nvidia Surround

Nvidia Surround is a feature on the Nvidia graphics card that allows you to enjoy a 3D experience across multiple monitors.

While this sounds like a great feature for gamers, it is problematic on Windows 10 and can cause issues with dxgkrnl.sys, resulting in BSOD System_Service_Exception dxgkrnl.sys error.

So far, the only solution is to turn off Nvidia Surround to fix this error.

But sometimes, it is not possible to turn off Nvidia Surround easily and some users have suggested using the keyboard shortcut CTRL + ALT + S or CTRL + ALT + R to disable the feature.

If the shortcut doesn't work for you, try unplugging other monitors and booting up with just one plugged in.

When booting with only one screen, Nvidia Surround will automatically turn off.

4. Change the amount of graphics memory in the BIOS

Step 1: Reboot the computer and continue pressing Del, F2 or F10 on the keyboard while the computer boots. The key you need to press may differ depending on your computer.

Step 2: Now you need to find the menu Advanced, Advanced Chipset or Advanced Features.

Step 3: Find Graphics Settings or Video Settings and change the memory size to 128MB or more.

If you are using integrated graphics, you can fix this BSOD error by changing the amount of graphic memory in the BIOS.

Many users reported that they successfully fixed the error caused by dxgkrnl.sys on ASUS laptop with Intel HD 4400 integrated graphics. But this solution will work for any other laptop or integrated graphics card. . To change this setting you need to do it as described above.

It should be emphasized that changing the memory capacity for the integrated graphics card is not the same for all computers and that the process may be different depending on the type of BIOS you are using.

5. Check for hardware malfunctions

There have been a few cases where this problem was caused by a faulty RAM module or motherboard.

If your PC is under warranty, you may want to take it to the store to check for hardware glitches.

6. Run Blue Screen Troubleshooter

Step 1: Go to the Settings app.

Step 2: Go to Updates & Security> Troubleshoot.

Step 3: Now, click on Blue Screen and go to Run the troubleshooter.

Step 4: Follow the other instructions and let the wizard finish the process.

Step 5: Restart the computer.

Also, if the problem is still not fixed, you can try running SFC and DISM to find other errors on the system causing BSOD Dxgkrnl.sys problem.