Apple acknowledged that some iPhone 7 and iPhone 7 Plus had a sound error when calling
Some iPhone 7 and iPhone 7 Plus devices running iOS 11.3 and above have a microphone error during phone calls.
An internal document sent by Apple to Apple Authorized Service Providers this week revealed that users can see the speaker icon while calling or video call through FaceTime faded, and make them talk but the other party cannot listen. Users have complained about this error on Reddit and Twitter the past few months.
Apple has recommended service providers to guide customers on their own by disconnecting or disabling Bluetooth headsets or other audio-enabled devices connecting to the iPhone. If the speaker icon is still grayed out, the technical support will perform audio testing. If the device has a 'device could not detect dock' or 'accessory not supported' message, the support will start to fix the error.
Some iPhone 7 and iPhone 7 Plus machines running iOS 11.3 or higher have a sound error
Apple does not state whether the repair is free but if the warranty expires, Apple will still require an exception for these cases. Although not a widespread problem, there have been many complaints about iOS 11.3 users' microphone in the past few months.
See more:
- Apple released iOS 11.3.1 update, fixed the touch error when the iPhone replaced the screen not genuine
- Fix battery drain on iPhone when updating to iOS 11.3
- Common errors after iOS 11.3 update
You should read it
- How to fix iPhone error does not ring when there is a call
- Quick fix of Bluetooth error does not work on iPhone 7 and iPhone 7 Plus
- Common iPhone audio errors and remedies
- Instructions on how to fix 53 error when restoring on iPhone
- Common errors on iPhone 11 and how to fix them
- 7 simple ways to fix Activation on iPhone phones
- Tips to fix iPhone 5 error turn off and don't restart
- The cause of iPhone shooting error is vibration, blur and remedy
- Quick fix No Service error on iPhone 7 and iPhone 7 Plus
- How to fix errors cannot activate iPhone
- Summary of common iPhone X errors and how to fix them
- Summary of errors on the iPhone 12 series
Maybe you are interested
Learn About Motion: The AI-Powered Task Manager Why do you get motion sickness and how to get rid of motion sickness with medicine, raw ginger, and mint How to File Contempt Charges Without a Lawyer How to Deal With Motion Sickness on Rides How to Make a Stop Motion Film in Windows Movie Maker How to save email as a PDF file on Windows 10