Tips to fix iPhone 5 error turn off and don't restart

If you own an iPhone, especially an iPhone 5 that has the phone status sometimes off and cannot be restarted, think about warranty or bring it to the store. However it is the last solution, before that you can fix it yourself by following these steps.

Tips to fix iPhone 5 error turn off and don't restart Picture 1

Last time, Apple Customer Support Center ( Apple Support Community ) received a lot of complaints about their iPhone 5 suddenly turning off, and until they pressed the power button, the phone would restart again. , the company has noted that users can try out some of the following options to keep the device stable.

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1. Reset device

The simplest thing you can do is to reset the iPhone to the same state as when it was shipped, and note that one of the data you have on your phone, such as contacts, pictures, music . will also be erased, so backup before reset ( can backup to iCloud )

2. Hard Reboot the device

One way to reset your iPhone, however ( different from method 1 ) is that you don't lose your personal data. How to do it: press the Home key and the power key ( Power ) simultaneously for about 10 seconds until the iPhone 5 turns off, then press the power key to restart iPhone.

3. The device does not start, immediately connected to the charger

If iPhone turns off and there is no sign of restarting, charge the device, maybe because the battery is exhausted, iPhone will suddenly power down, if after charging you see the device starts up, the battery is okay, but unplug it If this is the case, the battery on the device that has been bottled (broken) can not be charged.

4. Update to the latest iOS version

Apple always recommends and offers the latest iOS version, the best, the most stable and patched the odd errors as well as increasing the performance of each product line of the company so don't forget to upgrade to the new OS version most recommended by the company ( Settings > General > Software Update )

5. Use iTunes to restore the device

If the above 4 methods don't work, use iTunes to restore the device (and note that this will erase the data on your iPhone, so there's important information and data you need to backup first)

6. Still not improving the situation

If none of the above can solve the problem mentioned at the beginning of the article, then you need to bring it to warranty ( if you still have warranty ) or bring it to the store so that the technical team can " catch the disease ". body. It is likely that the battery is " too old " to be able to "carry" the iPhone, so the battery needs to be replaced.