In this article I will guide you how to fix the ' Resolution not supported ' error on the printer, this is probably one of the common errors that printer users often encounter.
Most users only encounter the ' Resolution not supported' error message when they are trying to print file types [ Excel ] and documents from Access, while other files and documents can print completely normal.
Because this is not a very serious error, you will have many ways to fix the 'Resolution not supported' error on the simple printer that I will guide below.
1. Reset the printer
To resolve most printer-related issues, resetting your printer is considered the simplest remedy you can do.
First, unplug the power cable but do not need to turn off the printer. After that, wait about 30 seconds and then plug the power cable into the printer again.
If the printer does not turn on automatically, press the Power button. After performing these steps on the printer, you can also perform the same steps on your own computer if necessary.
2. Change DPI settings
The steps are as follows:
Step 1 : Click the worksheet you want to print.
Step 2 : On the Page Layout tab in the Page Setup group section , click Launcher .
Step 3: In the Page tab , navigate to the Print quality box . Then tap the resolution you want to use.
Step 4: The DPI settings will depend on the type of printer you are using. If you do not know how the parameter values are correct, then simply set them to a smaller value.
If the Resolution not supported error message appears when you are trying to print a document that you have just received from another device, the reason may be that the document has a higher resolution than the message level. number that the printer can handle. That is why we should change the DPI settings in Excel.
In addition, you should also check the Excel file resolution is how much to see if they are suitable for your printer or not.
3. Reinstall the printer driver
When the printer error occurs, you can proceed to reinstall the printer driver to fix this error by following these steps:
Step 1: To check for the latest driver version stored on your computer, open the Start menu . Then, type in the search box for the term Control Panel and open it.
Step 2: Then, click Hardware and Sound> Printers respectively.
Step 3: Right-click the printer whose driver you need to install, and then select Run as administrator. Then click Properties -> Advanced.
Step 4: Finally, click the New Driver tab , then follow the on-screen instructions to install the driver.
If you continue to receive the Resolution not supported error message while printing, it is likely that this error will be related to the printer driver. If the driver generates problems, you may not be able to print the document, and some printer features may not work.
To fix this problem, it's time to reinstall the printer driver. The procedure is quite simple, you just need to follow the instructions above if the latest driver has been stored on your computer.
Alternatively, you can also go to the printer manufacturer's website, and search for the latest driver version to download it.
4. Disconnect from the printer and try to connect again
In case the above error message still occurs, you should revisit System Preferences> Printers & Scanners and disconnect the printer. To continue using this printer, you must add them to the list of connected printers on your computer by using Printers & Scanners preferences again.
If the printer you are connecting to does not appear in the list of printers connected to your computer, do not hesitate to add this printer as an IP printer. Remember that the printer must support one of the following connection protocols: AirPrint, Line Printer Daemon (LPD), HP Jetdirect (Socket) or Internet Printing Protocol (IPP) .
When you complete these steps, the Resolution not supported error message will no longer appear on your printer.
In case you have tried all of the above solutions but failed, you should probably consider having the printer repaired if it is still within the warranty period.
So I have shown you how to fix the ' Resolution not supported ' error on the simplest printer. Hopefully this article will be helpful to you. I wish you successful implementation!