Fix error code 0x80242022 when installing Xbox games on Windows

You may encounter error code 0x80242022 when trying to install Xbox Game Pass games on a Windows 10 or Windows 11 device.

In this article, TipsMake will provide the most suitable solutions that you can try to successfully solve this problem.

Here is the description of the error code on the Xbox Support website:

Reconnect the drive you download to. We can't find it.

This means your game files cannot be located.

Picture 1 of Fix error code 0x80242022 when installing Xbox games on Windows

Fix error code 0x80242022 when installing Xbox games on PC

If you encounter error code 0x80242022 while installing the game, you can try the solutions suggested below in specific order and see if that helps resolve the issue.

1. Restart the PC

As suggested on the error message, you can wait a bit and then try to install the game or just restart your computer and see if the error code 0x80242022 reappears when installing the game on your Windows 10/11 device or not.

2. Change Xbox Game Pass app default install location for games

If you are trying to install the game to an external hard drive instead of the Windows installation drive, you will encounter this problem. In this case, you can change the default installation location of the Xbox Game Pass app for games. To do this, perform the following steps:

  1. Press Windows key + I to open the Settings app.
  2. Click System > Storage .
  3. Under More Storage Settings , click Change where new content is saved .
  4. Click the New apps will save to drop-down menu .
  5. Select the drive where you want to save the newly downloaded content.
  6. Exit the Settings app when done.

3. Show game files

To show game files on Windows PC, do the following:

  1. Press Windows key + E to open File Explorer.
  2. Select the View tab .
  3. Click to check the Hidden items box and show hidden files/folders.
  4. Locate and right-click the game file, then select Properties.
  5. Under Attributes , click to remove the check mark from the Hidden box .

Now you can try reinstalling the game and see if the problem is resolved. If not, try the next solution.

4. Run Program Install and Uninstall troubleshooter

Microsoft's Program Install and Uninstall troubleshooter is a useful tool that helps you automatically fix problems when you are blocked from installing or removing programs. It also repairs corrupted registry keys.

5. Perform Clean Boot and install the game

This error can be solved by performing a Clean Boot to start the Windows 10/11 computer with the minimum required drivers and programs - this will eliminate any conflicts that occurred during the game installation.

Hope these solutions are useful!

Update 29 August 2021
Category

System

Mac OS X

Hardware

Game

Tech info

Technology

Science

Life

Application

Electric

Program

Mobile