Microsoft fixed printer errors for all affected versions of Windows 10

June 20 update: Microsoft has just released a series of cumulative updates to resolve printer driver issues. This problem occurs on versions of Windows 10 2004, 1909, 1903, 1809 and 1803 as well as on Windows 8.1, Windows Server 2012 and Windows Server 2016. The whole incident was confirmed by Microsoft on June 12. .

Microsoft recommends that users only install the optional cumulative updates mentioned above if their device is affected by the problem. Additionally, these Windows 10 updates will not be available in Windows Update and will not automatically be installed on the system as usual. Instead, they will exist as independent update packages available through the Microsoft Update Catalog.

Notice from Microsoft

Updates can also be imported into Windows Server Update Services (WSUS) by following the detailed instructions on the Microsoft documentation page that you can refer to HERE.

Detailed instructions on how to install the above updates have also been released by Microsoft in blog posts, specifically as follows:

1. Windows 10, version 2004 (KB4567523)
2. Windows 10, version 1909 (KB4567512)
3. Windows 10, version 1903 (KB4567512)
4. Windows 10, version 1809 and Windows Server 2019 (KB4567513)
5. Windows 10, version 1803 (KB4567514)
6. Windows 10, version 1709 (KB4567515)
7. Windows 10, version 1703 (KB4567516)
8. Windows 10, version 1607 and Windows Server 2016 (KB4567517)
9. Windows 10, version 1507 (KB4567518)
10. Windows 8.1 and Windows Server 2012 (KB4567521)
11. Windows Server 2012 (KB4567522)

Earlier, a series of Windows 10 users on Reddit reported an issue that prevented them from executing a command on devices from many manufacturers, including HP, Canon, Panasonic, Brother, and Ricoh, after Install updates sent to devices running Windows 10 versions 1903, 1909 and 2004 released June 9, 2020. ' Even the virtual PDF printers are no longer working. Explorer.exe was completely corrupted while executing a test print 'command, a Reddit member reported.

Specifically, KB4560960 and KB4557957 are the updates that caused this problem. These are also the cumulative updates released on Tuesday (Patch Tuesday), along with a number of security fixes for many Windows 10 components, as well as improvements and changes for some features. different features of the operating system.

Microsoft acknowledged the problem, saying that "the print spooler may have failed or unexpectedly closed when the system tried to execute a print job".

Platforms affected:

1. Client: Windows 10 version 2004; 1909; 1903; 1809; 2019; 1803; 1709; 1607; Windows 10 Enterprise LTSC 2015; Windows 8.1
2. Server: Windows Server version 2004; 1909; 1903; 1809; Windows Server 2019; 1803; 1709; Windows Server 2012 R2; Windows Server 2012.

In related news, Microsoft also acknowledged another bug affecting USB printers last week:

'If you connect a USB printer to Windows 10 version 1903 or later, then turn off Windows and disconnect or turn off the printer, when you restart Windows, the printer's USB port will disappear from the list of ports Printer available on system '.