Fix 'Something went wrong' error on Office 2013

Microsoft Office 2013 is one of the applications that supports opening, reading and editing text documents. However in some cases when opening the Microsoft Office 2013 application users face the error 'Something went wrong' with the error message 'Something went wrong. We're sorry, nhưng chúng không thể bắt đầu chương trình của bạn. Hãy kiểm tra nó không bị tắt bởi hệ thống. Error Code: 1058-13 '.

Microsoft Office 2013 is one of the applications that supports opening, reading and editing text documents. However in some cases when opening the Microsoft Office 2013 application users face the error 'Something went wrong' with the error message ' Something went wrong. We're sorry, nhưng chúng không thể bắt đầu chương trình của bạn. Hãy kiểm tra nó không bị tắt bởi hệ thống. Error Code: 1058-13 '.

So how to fix this error, please refer to the following article of Network Administrator.

Picture 1 of Fix 'Something went wrong' error on Office 2013

1. Causes of error 'Something went wrong' Error 1058-13 on Microsoft Office 2013

The main cause of the error ' Something went wrong ' in Office 2013 is because the Microsoft Click to Run service has not been activated yet . When this service is disabled on the system will cause some errors, including the error ' Something went wrong '.

To fix the error, simply activate Microsoft Click to Run service and finish.

2. Fix 'Something went wrong Error 1058-13' error on Office 2013

The process of fixing ' Something went wrong Error 1058-13 ' error on Office 2013 is quite simple and you don't need to install any 3rd party software. Follow the steps below:

Step 1 :

Press the Windows + R key combination to open the Run command window. On the Run command window, enter cmd and press Enter to open the Command prompt window.

Note :

Make sure you open the Command Prompt under Admin.

Step 2 :

On the Command Prompt window, enter the following command and press Enter:

sc config clicktorunsvc start = auto

Picture 2 of Fix 'Something went wrong' error on Office 2013

Step 3 :

Now on the screen you will see the ChangeServiceConfig SUCCESS message as shown below.

Picture 3 of Fix 'Something went wrong' error on Office 2013

Step 4 :

Next enter the following command into the Command Prompt window and press Enter:

sc start clicktorunsvc

Picture 4 of Fix 'Something went wrong' error on Office 2013

Step 5 :

The above command will activate service Microsoft Click to Run on your computer and error Something went wrong will no longer exist.

Refer to some of the following articles:

  1. Download and install or reinstall Office 365, Office 2016, Office 2013 on your computer
  1. The procedure to open Microsoft Office 2013/2016 in Safe Mode
  1. What is the Microsoft Office Upload Center? How to disable this tool?

Good luck!

Update 25 May 2019
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