Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

During the process of playing Pokemon GO on iPhone, iPad, quite a lot of users reflected that they encountered some errors such as game crashes or server errors: 'Our servers are people issues'.

During the process of playing Pokemon GO on iPhone, iPad, quite a lot of users reflected that they encountered some errors such as game crashes or server errors: 'Our servers are people issues' .

So how to fix these errors, please refer to the following article of Network Administrator.

Picture 1 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Part 1: Fix the crashed Pokemon GO error

1. Solution 1: Wait a while and try again

Try to exit the game and then reopen the game again.

Step 1:

Press the Home button to exit the game.

Step 2:

Next try opening the game app again.

Step 3:

The next step is to press the Home button twice to open the multitasking screen.

Step 4:

Finally swipe up the Pokemon GO card to close the game app.

Picture 2 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Try opening your game again.

2. Solution 2: Force to exit the game

Step 1:

Press the Home button to exit the game.

Step 2:

Next press the Home button twice to open the multitasking screen.

Step 3:

The next step is to swipe to the Pokemon GO card.

Step 4:

Swipe Pokemon GO cards up to force escape the game.

Picture 3 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Step 5:

Try opening the game again.

Part 2: How to play Pokemon GO when server failure?

3. Solution 3: Exit the application and log in

Some users of Pokemon GO reflect that during the account login process, the error message 'Our servers are people issues ' appears. This error may be caused by the server being completely exited. So you have to wait a while and login again. Alternatively you can force the application to exit and try logging in again.

Step 1:

Press the Home button to exit the application.

Step 2:

Next press 2 times on the Home button to open the multitasking screen.

Step 3:

Next swipe to the Pokemon GO card and swipe the card up to force the application to exit.

Picture 4 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Step 4:

Open the application again and proceed to login again.

4. Solution 4: Uninstall the installation and proceed to reinstall the application

This is one of the solutions that you can think of to fix the crashed Pokemon GO bug.

Step 1:

Press and hold the application.

Step 2:

Click the X icon, then click Delete on the popup window to confirm.

Picture 5 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Step 3:

Open the App Store again and reload the app again as you normally would.

5. Solution 5: Reset all settings

The final solution that you can think of is to reset the entire setting.

Step 1:

On your iPhone, go to Settings => General => Scroll down to find and click Reset.

Picture 6 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Step 2:

Click Reset All Settings , then click to select Reset All Settings again to confirm.

Picture 7 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Picture 8 of Fix crashes or Server errors when playing Pokemon GO on iPhone, iPad

Refer to some of the following articles:

  1. How to play Pokemon GO on Windows computers
  1. Summary - How to play Pokemon GO, virtual reality game catch Pokemon on smartphone
  1. AZ word about eggs in Pokemon Go

Good luck!

Update 23 May 2019
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