3 ways to simply retrieve the Momo password

One of the problems that many users of e-wallet Momo encounter is to forget the account password. To fix this, Momo has given 3 ways to help you take the temporary password and reset the Momo password. Below is a detailed guide on each way for you to refer and apply.

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1. Get a temporary password with the Momo Forgot Password feature

You only have to do this this way when the account for your Momo is not linked to your bank account and has not linked any bank card and wallet balance is less than 500,000 VND. Steps to get a temporary password and set a new password are as follows:

Step 1:

At the MoMo login screen, select Forgot password . Soon, the system will ask if you are sure you want to reset your Momo password, click Confirm to agree to this.

Step 2:

Enter the temporary password (OTP code) sent by the system by SMS to the phone number you used to register the MoMo account in advance so that you can retrieve the Momo password.

Step 3:

Reset the new password and press X receive . After successfully creating a new password for the Momo account, the system will automatically log into the MoMo application.

2. Prove the ' owner ' Momo wallet and receive support directly from the system

This applies to Momo accounts linked to any bank account, bank card or balance of wallet over 500,000 VND. The actions to retrieve the Momo password are as follows:

Step 1:

On MoMo login interface, click on Forgot password .

Step 2:

A new interface appears, here you need to provide all the information required by the system including: ID number (9 or 12 numbers) and email address registered with MoMo.

Step 3:

When entering and validating the information, Momo will send an activation link to your email> Click on this link> You will receive a message containing a temporary password (OTP) to the phone registered for Momo wallet.

3. Notify Momo and wait for assistance

In addition to the above two ways, you can inform MoMo about your problem through 3 support channels that the application provides.

Email Momo:

You send email with 2-sided ID card photo and phone number for wallet registration to hotro@momo.vn . After that, Momo's customer care department will conduct support to retrieve your password.

Inbox for Fanpage for Mo m o:

You text the phone number to register your Momo wallet and follow the instructions of the system to get the information.

Call the operator

Call the hotline 1900 54 54 41 or (028) 399 171 99 (press 9) for assistance from the operator (fee 1,000 VND / minute).

Note:

1. You should change the password within 5 minutes of receiving the message containing a temporary password. At the same time, the new password cannot be identical to the two old passwords closest.
2. To ensure the safety of your account, you absolutely do not leave phone numbers, photos / account information or credit cards on the page of Momo wallet.
3. Enter the wrong password 3 times, the account for Momo will be temporarily locked within 15 minutes, 6 times wrong will be locked in 30 minutes and after 9 wrong entries will be locked until you contact Momo and follow the instructions to verify account.

The above are simple ways to quickly recover your Momo password on your phone. Thus, from now on you do not need to worry about forgetting pass Momo already, but to avoid losing time and effort, please try to remember, because if you keep forgetting, it is quite tired.

Hope you are succesful.

See more:

1. How to use Viettel Pay on the phone
2. How to register e-wallet VTC Pay
3. Instructions on recharge into Grabpay