Why NEMT management software is important to NEMT

Missed pickups, no-shows, vehicle breakdowns, inefficient driver scheduling and lost drivers are just some of the common problems NEMT providers face on a daily basis. In the following article, let's learn about NEMT with TipsMake, difficulties of NEMT and solutions when participating in activities in the field of NEMT

What is NEMT?

Non-emergency Medical Transportation (NEMT) includes all transportation services provided to patients who are not in an emergency or require an ambulance. NEMT is most commonly used by eligible Medicaid and Medicare members who require a ride to their medical appointment or the pharmacy.

From a lack of a driver's license or vehicle to work or geographic isolation, there are many potential reasons why patients need NEMT. Depending on the needs of the customer, NEMT vehicles come with special equipment such as wheelchairs and stretchers to ensure passengers' safety and comfort when traveling to their destination.

The rides are non-urgent in nature, meaning there is no immediate threat to the health or life of the participants and no life-support elements are required on board. throughout the trip.

Patients may request NEMT for a variety of reasons, including: lack of a valid driver's license, lack of work vehicle, geographic isolation, or physical inability to use traditional transportation , spiritual or development.

Non-emergency Medical Transportation exists to ensure that participants have access to routine and preventive care, increase overall health outcomes and avoid costly ambulance bills or arrivals. emergency room. NEMT is especially important for people with chronic conditions such as diabetes, heart disease, cancer, COPD, or asthma.

The NEMT service includes multiple modes of transportation, including sedans, wheelchairs, taxis, stretchers, and mileage reimbursement. It may also include reimbursement for public transportation or long-distance accommodation such as air travel if a member requires long-distance or out-of-state treatment.

NEMT covers all regions from urban to rural and transportation is always the least expensive and most appropriate mode of transport, determined on a case-by-case basis for each participant.

Bottom Line: NEMT services benefit so many people, not just people with disabilities. Elderly people, elderly people in rural areas with difficult traffic conditions, those without a driver's license or available means of work, and otherwise healthy people hindered by trauma, surgery or medications can also benefit from this mode of transportation.

Difficulty joining NEMT

All NEMT activities, such as route and schedule construction, dispatch management, and payment processes, take time and effort, especially if they are conducted manually without assistance. help of the right technology.

Also, Human Error is a big problem if the NEMT company relies heavily on human resources, This can lead to costly mistakes and adversely affect the NEMT business.

In fact, NEMT institutions often deal with many different sponsors. They may have different insurance plans and prefer different payment methods. This creates additional difficulties for NEMT companies. Here are some of the difficulties that any NEMT organization faces and is always looking for ways to solve:

1. Damaged car
2. Traffic problems
3. Inefficient scheduling
4. Incomplete routing
5. Cancellation of flight
6. Lost driver Pick up car
7. On-demand trips
8. Driver is not present
9. Call a Car Additional

Choose the best NEMT software

NEMT software is groundbreaking technology that automates all aspects of your NEMT operations. It addresses the day-to-day challenges faced by companies operating in the NEMT sector. With NEMT software, you will easily manage your NEMT business activities in the most effective and cost-effective way. 

RouteGenie

RouteGenie is a powerful NEMT Software for non-emergency medical transportation providers that will ease the burden of scheduling, routing, dispatching and paying for NEMT trips!

RouteGenie NEMT software is a modern platform that automates all non-emergency medical transportation processes such as routing, scheduling, vehicle and driver management, as well as optimizing trip requests Go.

RouteGenie handles daily NEMT challenges such as vehicle breakdowns, traffic issues, trip cancellations, driver calls, incoming calls, no-shows, additional trips, on-demand trips, etc.

RouteGenie's solution also streamlines checkout operations to provide faster returns.

The advantages of RouteGenie

RouteGenie is the best NEMT software that meets the needs of NEMT companies. It is comprehensive and customizable to individual needs. RouteGenie is suitable for both small businesses and large companies, and it is capable of creating optimized routes and schedules.

RouteGenie integrates non emergency medical transportation billing software. RouteGenie NEMT software addresses day-to-day changes and challenges such as vehicle breakdowns, traffic issues, late cancellations, on-demand trips, additional trips, no-shows, calls, driver calls, etc

Your NEMT business will enjoy the following benefits when using RouteGenie non-emergency medical transportation software: 

1. Scheduling Optimization : No more records, documents or paper-based systems! The intelligent system automatically assesses the needs of each passenger to determine what type of vehicle is needed and how many, saving dispatchers time and labor.
2. Selecting the right vehicle : NEMT ROUTEGENIE software provides invaluable recommendations to ensure passengers receive the right vehicle. It detects patient needs to ensure the vehicle and driver's qualifications are appropriate for the trip.
3. Saving driver's labor : RouteGenie determines the capacity of each vehicle. It's a great feature for both patients and service providers as it greatly reduces the risk of mistaken transportation or unqualified drivers. The software makes the service more efficient and saves time and labor.
4. Streamline Invoicing and Payments : Software that creates digital invoices for customers and shares via Email. It is HIPAA compliant and can create PDF documents, email them in minutes. Software to create digital invoices for customers and share via Email.
5. Improve on-time performance : The software detects the right pick-up and drop-off windows for every trip, enhancing on-time performance.
6. Route optimization for drivers : Technology will do all the work for you! No more stress on routing! Just set up the system and it will generate routes for the driver!
7. Automotive fuel economy and maintenance : Due to optimized schedules and routes, there will be less unnecessary and wasteful drives.

To get started with RouteGenie, you can download and install RouteGenie here.

Conclude

Above, TipsMake has explained to you about NEMT activities and difficulties when joining the NEMT industry. TipsMake has also introduced you to the best NEMT software that meets the needs of NEMT companies. Hope the information in this article is useful to you. Good luck.