The most effective way to fix sound loss error on Windows 11

Sound problems on Windows 11 may be due to hardware and software errors, specifically it may be due to incorrect or incorrect configuration or settings, or it may also be due to the audio file format.

Method 1: Restart the computer

Restarting the computer is considered the simplest solution "of all time", helping to fix most errors and problems, including sound loss errors on Windows 11.

Restarting the computer will clear the cache, which can cause errors, compatibility issues with software, audio drivers, and errors. Finally, try checking whether the sound loss error in Windows 11 still exists or not. If so, refer to some of the next error correction methods below.

Method 2: Check the output sound 

Another cause of sound loss error in Windows 11 may be due to the user choosing the wrong audio output device, in case there are multiple output devices connected. 

To check the selected audio output device, first press Windows + A to open Action Center . 

Here you find and click on the arrow icon next to the volume level icon as shown in the image below:

The most effective way to fix sound loss error on Windows 11 Picture 1

The above action will open the list of audio devices connected to the system. Here select any device you want to play sound from and check if the sound loss error in Windows 11 still exists or not.

The most effective way to fix sound loss error on Windows 11 Picture 2

If the error no longer occurs, you can set the device as the default option for Windows 11 to play sound. To do this, enter Change system sound in the Search box on the Start Menu and click to open the search results list. 

The most effective way to fix sound loss error on Windows 11 Picture 3

On the Sound window, find and click the Playback tab and select the output device you want to set as default and then click the Set Default button in the bottom corner. Finally click OK to save the changes and close the window. 

The most effective way to fix sound loss error on Windows 11 Picture 4

Method 3: Check Windows 11 sound settings

To check Windows 11 sound settings and fix sound loss errors, follow the steps below:

Step 1: Right-click on the sound icon in the system tray located in the bottom right corner.
Step 2 : Select Sound Settings.
Step 3: Here you check the sound volume level.

The most effective way to fix sound loss error on Windows 11 Picture 5

Step 4: Check whether the speakers/headphones are turned on or not.
Step 5: Check if the speakers / headphones are connected to the computer properly.
Step 6: Set the device sound to Default .
Step 7: Double check that the software you are using is configured for your device's audio repeater.
Step 8: Restart your computer to apply changes. At this time, the sound error in Windows 11 will no longer exist.

Method 4: Update the latest sound driver version

Outdated sound drivers are also one of the main causes of sound loss errors in Windows 11. Try updating to the latest sound driver version to see if that helps fix the error. However, your computer now needs a network connection. If you have the error of losing Wifi on Windows 11, you can refer to the fix here and proceed to Update Driver and reinstall the sound driver on Windows 11.

Follow the steps below:

Step 1: Right-click the Start button and select Device Manager.
Step 2: Here find and expand the Sound, Video, and Game Controllers section.
Step 3: Find and right-click your audio device that is having an error.
Step 4: Click Update Driver to update to the latest sound driver version.

The most effective way to fix sound loss error on Windows 11 Picture 6

The system will automatically search and install the latest audio driver versions. Follow the same steps to update other audio drivers (if any) and check if the sound loss error in Windows 11 persists or not.

Besides, if you can't hear sound during the conversation, you also need to check your friend's microphone to see if it is working to make sure this is not a microphone error.

Method 5: Restart the Audio service

If the above methods do not work, the next fix is ​​to try restarting the Audio service.

Step 1 : Enter services in the Search box on the Start Menu. On the results list, click to open the window.
Step 2: On the window find and right-click Windows Audio , select Restart to restart the service.

The most effective way to fix sound loss error on Windows 11 Picture 7

The above operation will restart all Audio services on the system. Once completed, perform the same steps and restart the Windows Audio Endpoint Builder and Remote Procedure Call services.

Method 6: Disable Audio Enhancements

According to some users sharing on technology forums, Audio Enhancements is the cause of the sound loss error in Windows 11. The solution to fix the error in this case is to turn off Audio Enhancements . 

First enter Change system sounds into the Search box on the Start Menu . On the results list, click to open the window. 

The most effective way to fix sound loss error on Windows 11 Picture 8

On the Sound window, find and click the Playback tab and select the device and speaker that is having the error, then select Properties in the bottom corner. 

The most effective way to fix sound loss error on Windows 11 Picture 9

Next on the Properties window , find and click the Enhancements tab . Here you find and check the Disable all enhancements option and then click OK to save the changes and close the window. 

The most effective way to fix sound loss error on Windows 11 Picture 10

Finally, try checking whether the sound loss error in Windows 11 still exists or not. 

Method 7: Change to another audio file format 

Audio formats that are not compatible with hardware settings can also be the cause of sound loss errors in Windows 11. In this case, the solution is to change the compatible audio file format. 

To change the audio file format, open the Sound window as instructed above, then access the Playback tab . Next find and right-click the audio output device where you are having trouble playing sound and select Properties . 

The most effective way to fix sound loss error on Windows 11 Picture 11

In the Speakers Properties window , find and click the Advanced tab , then click to select the audio file format from the menu and click Test . This is to find an audio file format that is compatible and works well. 

The most effective way to fix sound loss error on Windows 11 Picture 12

Finally click OK to save the changes. 

The most effective way to fix sound loss error on Windows 11 Picture 13

Hopefully the ways to fix sound loss error in Windows 11 that TipsMake introduced above will help you fix the error. In addition, if you are facing the error of the microphone not working on Windows 11 after upgrading to the latest Windows version, readers can refer to some articles already on TipsMake to learn how to fix the error. 

Hopefully the ways to fix sound loss error in Windows 11 that TipsMake introduced above will help you fix the error. Also, if you still can't fix it, you can reset Windows 11 to its original state and then try again to see if there is sound.

Isabella Humphrey

Update 14 June 2024