How to FaceTime on Mac OS X

FaceTime is a free video chat service available on Mac OS X 10.6 and later that allows you to chat with other users who have FaceTime-compatible devices. FaceTime can be found in your computer's Applications folder or downloaded from the...

Part 1 of 2:

Using FaceTime

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    Open the Applications folder and launch the FaceTime app. If FaceTime is not already installed on your computer, launch the App Store, search for 'FaceTime,' and follow the on-screen instructions to install FaceTime on your computer.
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    Sign in to FaceTime using your Apple ID and password.
    1. If you do not have an Apple ID, navigate to My Apple ID at https://appleid.apple.com/account, and follow the on-screen instructions to create an Apple ID.
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    Click on 'Contacts' at the bottom right corner of FaceTime, and select the contact with whom you'd like to chat using FaceTime.
    1. Click on the plus sign to add a new contact, then enter your friend's FaceTime contact information into the fields displayed on-screen. You may need to contact your friend offline to obtain their FaceTime contact information in the form of an email address or phone number.[1]
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    Tap on the phone number or email address for the person you wish to contact using FaceTime. The FaceTime app will begin dialing your friend.
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    Wait for your contact to accept the FaceTime call. Your FaceTime video chat session will now begin.[2]
    1. Click on 'End' in FaceTime at any time to end your video chat session.
Part 2 of 2:

Troubleshooting FaceTime

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    Click on 'FaceTime' and select 'Preferences' to confirm your email status is listed as 'verified.' Before you can start using FaceTime, your email address must be verified by Apple.
    1. If your email status is listed as 'verifying,' log into your email account and follow the instructions outlined in Apple's verification email to verify your email address for use with FaceTime.
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    Try toggling FaceTime off and back on if you have problems using FaceTime or receive the message, 'Waiting for activation.' In some cases, toggling FaceTime off and on can help resolve activation problems.
    1. Click on 'FaceTime,' select 'Preferences,' then toggle the slider button from 'Off' to 'On.'
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    Verify that your computer's date, time, and time zone are accurate. In some cases, Apple may prevent you from using FaceTime if your time and date settings are incorrect for your region.[3]
    1. Click on the Apple menu and select 'System Preferences.'
    2. Click on 'Date and Time,' then select 'Date and Time' again.
    3. Select 'Set automatically,' then click on the 'Time Zone' tab to confirm your time zone is now correct.
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    Verify that you're running the latest version of FaceTime if you continue to experience difficulties with activating or using the application. Using an outdated version of FaceTime may prevent you from being able to make or receive FaceTime calls.
    1. Click on the Apple logo and select 'App Store.' The App Store will launch and display on-screen.
    2. Click on 'Updates,' then select the option to install any available updates from Apple. Any available updates for FaceTime will now be installed on your computer.
Update 04 March 2020
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