GM will add Amazon Alexa virtual assistant on its cars in 2020

Alexa will be the next intelligent virtual assistant used on products of the largest car manufacturer in the United States.

Alexa will be the next intelligent virtual assistant used on products of the largest car manufacturer in the United States. Specifically, on Wednesday, June 25, General Motors officially announced plans to integrate Amazon's famous voice assistant into millions of models, including affiliated car companies, starting from 2020. Thus, any Cadillac, GMC and Chevrolet shipped from 2018 onwards will be eligible to upgrade to a new shirt assistant.

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Picture 1 of GM will add Amazon Alexa virtual assistant on its cars in 2020
Alexa will be fitted to all 2018 General Motors models and sub-brands

With that decision, GM is the latest automaker to partner with tech giant Amazon in the field of virtual assistants and cloud computing. Earlier, a few big names like Toyota, BMW, Ford, and most recently Audi - also announced plans to integrate Alexa directly with their car infotainment systems, offering a variety of options. choose more suitable for customers, thereby improving the modern driving experience.

The integration of popular virtual assistant tools like Alexa, Siri or Google Assistant into car infotainment systems is always a highly appreciated plan, but it also brings many challenges. For carmakers who have been planning to develop their own personal virtual assistant, it will be difficult for these 'young' virtual assistants to compete fairly with big names. famous above.

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Picture 2 of GM will add Amazon Alexa virtual assistant on its cars in 2020
Owners will be able to receive updates that come with Alexa virtual assistant via the car's 4G LTE connection

Coming back to the cooperation project between Amazon and GM, owners will be able to receive updates that come with the new interface and Alexa virtual assistant via 4G LTE connectivity on the car, all will be done automatically. 100%. In addition, GM said it will use the Amazon software development toolkit to provide users with access to standard Alexa skills as well as create future custom skills.

After the new update is activated, drivers can use Alexa to receive navigation information, play music or podcasts or make phone calls . like any other virtual assistant tool. It can also create connections with other Echo devices in the home and use Alexa in cars as a means of controlling smart home devices remotely when you have to go out.

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Picture 3 of GM will add Amazon Alexa virtual assistant on its cars in 2020
Virtual assistant AI is gradually becoming an indispensable utility in the modern driving experience

GM said a research conducted by the company has shown that customers tend to want to use the same voice assistant in all situations, meaning if a person is using Google Assistant on their phone. as well as indoor Google Home speaker products, they will also want to use this virtual assistant on their cars.

Indeed, an Amazon-sponsored 2018 survey also showed similar results: Most of the drivers surveyed prefer to use the same virtual assistant brand in their homes and vehicles. surname.

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For GM cars (and sub-brands) manufactured before 2018 if you want to use Alexa virtual assistant, you can buy a removable Alexa device called Echo Auto, with the size of a credit card. , connected via car charger port and priced at only $ 50.

Update 26 September 2019
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