How to Return or Exchange a Book on Audible

This wikiHow will show you how to return or exchange a book on Audible if you're within 365 days of the original purchase. Returns can be processed in a web browser using a computer, phone, or tablet. Go to https://audible.com in a web...

Method 1 of 2:

Using a Phone or Tablet

  1. Picture 1 of How to Return or Exchange a Book on Audible
    Go to https://audible.com in a web browser on your phone or tablet. Log in if you aren't already.
  2. Picture 2 of How to Return or Exchange a Book on Audible
    Tap the menu at the top-left corner. A menu will drop-down.
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    Tap My Account. This is usually the first listing in the second grouping of the menu.
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    Tap Purchase History. You'll find this near the bottom of the menu.
    1. A list of all the purchases you've made will appear.
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    Tap the book you want to return. You'll then be presented with a list of reasons why you're returning the book.
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    Select a reason and tap Return. When you tap this again after selecting a reason you're returning the book, you'll see a confirmation that the return was successful.[1]
Method 2 of 2:

Using a Computer

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    Go to https://audible.com in a web browser on your computer. Log in if you aren't already.
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    Hover your mouse over "Hi, " at the top of the page. A menu will drop-down.
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    Click Account Details. This is usually the first listing in the second grouping of the menu.
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    Click Purchase History. You'll find this on the left side of the page under the "Yourname's account" header.
  5. Picture 11 of How to Return or Exchange a Book on Audible
    Click Return next to the book you want to return. You'll then be presented with a list of reasons why you're returning the book.
  6. Picture 12 of How to Return or Exchange a Book on Audible
    Select a reason and click Return. When you click this again after selecting a reason you're returning the book, you'll see a confirmation that the return was successful.[2]
Update 24 March 2020
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