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How to Reset Your Computer

Resetting your computer, also known as restoring factory settings, is ideal when you want to reinstall your operating system for a fresh start or sell your computer to a third party. The method for resetting your computer depends on its...
Method 1 of 4:

Windows 10

  1. How to Reset Your Computer Picture 1How to Reset Your Computer Picture 1
    Back up all personal files you want saved to an external disk, flash drive, or cloud storage system. Resetting your computer will delete all personal files and data from your system.
  2. How to Reset Your Computer Picture 2How to Reset Your Computer Picture 2
    Click on 'Settings' and select 'Update and security.'
  3. How to Reset Your Computer Picture 3How to Reset Your Computer Picture 3
    Click on 'Reset this PC' and select 'Get started.'
  4. How to Reset Your Computer Picture 4How to Reset Your Computer Picture 4
    Select one of the following reset options. Windows 10 allows you to reset your PC and keep all personal files, remove everything, or restore the original factory settings.
    1. Keep my files: Reinstalls Windows 10 while keeping your personal files, but deletes all apps, drivers, and settings you installed or changed.
    2. Remove everything: Reinstalls Windows 10 and deletes all files, apps, drivers, and settings you installed or changed.
    3. Restore factory settings: Reinstalls the original version of Windows that came with your PC and deletes all files, apps, drivers, and settings you installed or changed.
  5. How to Reset Your Computer Picture 5How to Reset Your Computer Picture 5
    Follow the on-screen instructions to reset your Windows 10 computer. When complete, Windows 10 will display the setup screen.[1]
Method 2 of 4:

Windows 8.1 / 8

  1. How to Reset Your Computer Picture 6How to Reset Your Computer Picture 6
    Back up all personal files you want saved to an external disk, flash drive, or cloud storage system. Resetting your computer will delete all personal files and data from your system.
  2. How to Reset Your Computer Picture 7How to Reset Your Computer Picture 7
    Click on 'Settings' and select 'Change PC Settings.'
  3. How to Reset Your Computer Picture 8How to Reset Your Computer Picture 8
    Click on 'Update and recovery,' then select 'Recovery.'
  4. How to Reset Your Computer Picture 9How to Reset Your Computer Picture 9
    Click on 'Get started' under 'Remove everything and reinstall Windows.'
  5. How to Reset Your Computer Picture 10How to Reset Your Computer Picture 10
    Follow the on-screen instructions to reset your Windows 8 computer. When complete, Windows 8 will display the setup screen.[2]
    1. Resetting your computer will restore Windows 8 if you previously upgraded to Windows 8.1. After the reset is complete, you'll be required to upgrade once again to Windows 8.1.
Method 3 of 4:

Windows 7 / Vista

  1. Back up and save all important documents and files to an external disk, flash drive, or cloud storage system. Resetting your PC will erase all personal data from the computer.
  2. Restart your PC, then watch your computer screen to identify the command that opens the Advanced Boot Options menu. This command will vary depending on your computer's model and manufacturer. For example, Dell computers require you to press F8, whereas HP computers require you to press F11.
    1. Alternately, insert the Windows installation disc into your computer's disc drive, go to Control Panel > Recovery > Advanced Recovery Methods, and select the option to reinstall Windows using the installation disc. Windows will guide you through the entire process for resetting your PC and reinstalling Windows.[3]
  3. Press the key that opens the Advanced Boot Options or Recovery menu.
  4. Select the option to 'Reset' or 'Restore' your computer. This option may be labeled differently on your Windows 7 and Windows Vista PC depending on its model and manufacturer. In most cases, this option will read similarly to 'Restore factory settings.'
  5. Follow the on-screen instructions to reset your PC. When complete, Windows will display the setup screen and your PC will be restored to factory settings.[4]
Method 4 of 4:

Mac OS X

  1. How to Reset Your Computer Picture 11How to Reset Your Computer Picture 11
    Back up and save all personal or essential files to an external disk, flash drive, or cloud storage system. Resetting OS X will wipe and erase all personal files and data.
  2. How to Reset Your Computer Picture 12How to Reset Your Computer Picture 12
    Click on the Apple menu and select 'Restart.'
  3. How to Reset Your Computer Picture 13How to Reset Your Computer Picture 13
    Press and hold the 'Command' + 'R' keys after your Mac restarts and the gray startup screen appears. This brings up the recovery menu.
  4. How to Reset Your Computer Picture 14How to Reset Your Computer Picture 14
    Select 'Disk Utility,' then click 'Continue.'
  5. How to Reset Your Computer Picture 15How to Reset Your Computer Picture 15
    Select the startup disk or hard drive you want reset from the left pane of Disk Utility, then click the 'Erase' tab.
  6. How to Reset Your Computer Picture 16How to Reset Your Computer Picture 16
    Select 'Mac OS Extended (Journaled)' from the 'Format' dropdown menu.
  7. How to Reset Your Computer Picture 17How to Reset Your Computer Picture 17
    Type a name for the disk, then click 'Erase.' OS X will start erasing and reformatting your hard drive, which may take up to several minutes to complete.
  8. How to Reset Your Computer Picture 18How to Reset Your Computer Picture 18
    Click on 'Disk Utility' and select 'Quit Disk Utility.' This closes the Disk Utility window.
  9. How to Reset Your Computer Picture 19How to Reset Your Computer Picture 19
    Click on 'Reinstall OS X,' then click 'Continue.'
  10. How to Reset Your Computer Picture 20How to Reset Your Computer Picture 20
    Follow the on-screen instructions to reinstall OS X. When complete, the original factory settings will be restored to your computer.[5]
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