Samsung recalled Galaxy Note 7 and this is all you should know

Samsung and the Consumer Product Safety Commission called on Galaxy Note 7 users to stop using and exchanging phones back after a report of the battery's explosion.

1. Should I continue to keep and use the Note 7?

The answer is no.

Samsung and the Consumer Product Safety Commission called on Galaxy Note 7 users to stop using and exchanging phones back after a report of the battery's explosion.

In recent days, many major airlines around the world have asked passengers to turn off the Galaxy Note 7 phone or even have to put this phone in checked baggage before boarding the plane.

2. Why is Galaxy Note 7 revoked?

Samsung confirmed the battery of Galaxy Note 7 phone with faulty, poor battery quality after a report of battery explosion of this phone.

3. How do you know if your Note 7 is recalled?

If you bought Note 7 before mid-September, it is likely that your Note 7 is within the scope of Samsung's recall. Samsung will check the safe box Note 7s and give you a way to check your phone IMEI number online to check if your device has battery problems. If your Note 7 is not marked S and has a black square on the label, then your device may have a battery error.

Regarding regulations on how to withdraw Galaxy Note 7 products in each country, there will be different regulations.

4. Should I bring Galaxy Note 7 on board or not?

After the Samsung Note 7 recall, Australian airline Qantas, Jetstar and Virgin Australia have banned passengers from using or charging Note 7 on flights (although the device can still be brought up if the phone is turned off). .

Transport Canada also issued a statement on September 9 saying that there are problems with Galaxy Note 7 and recommends that travelers traveling using Galaxy Note 7 turn off the device and should not charge in his cabin.

5. How to trust where the phone exchange is reliable?

Samsung will check the safe Note 7s box and provide a way to check your phone IMEI number online so you can check if your device has a battery error.

If your Note 7 has not been repaired with a battery error, you can bring it to the place of purchase for advice and support.

Refer to some of the following articles:

1. How to increase battery life on Samsung Galaxy Note 7?

1. How to take photos of Samsung Galaxy Note 7 screen?

1. How many tricks did you know on Samsung Galaxy Note 7?

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