Samsung Phones Suffer Serious Problems After Software Update
Some Galaxy S10, Note 10, and M51 users have reported that after installing a new software update from Samsung, their devices encountered serious problems, becoming unusable and forcing them to perform a factory reset to restore functionality.
Specifically, according to users' feedback, their phones are stuck in a bootloop, unable to access data. To be able to use them again, users are forced to perform a factory reset, resulting in all data including files, photos, videos, applications and social network accounts being deleted.
During the factory reset process, the user must log in to the previously used Google account to unlock the FRP (Factory Reset Protection). If the user no longer has access to this account, it will be difficult to restore the device.
According to reports, the cause of Galaxy devices "turning into bricks" could be due to the latest SmartThings Framework update.
However, this issue only affects certain Galaxy S10, Note 10, and M51 models. If affected, users should contact the nearest Samsung service center to find out possible solutions before deciding to perform a factory reset.
Samsung has yet to comment on this issue.
The above issue also shows that users should backup important data before installing any update.
You should read it
- Galaxy S11 5G officially appeared on Geekbench with impressive specifications
- How to fix Samsung Galaxy S8 to restart automatically
- Leaked the first real image of Samsung Galaxy S11, the most anticipated smartphone in the first half of 2020
- Galaxy S4 Fire, get HTC One M8
- Galaxy M31: 4 64MP cameras, 6000mAh battery, priced from 4.9 million
- Official information about Samsung Galaxy S8, S8 Plus: Price, date of sale, specifications and special features
- Order Galaxy S20 series and receive Galaxy Buds + headphones for free
- List of 13 Samsung phone models with One UI 3.1 updated
- Some useful tips to take advantage of features on Galaxy S7 (P1)
- Some advanced Galaxy S20 features are about to be updated for Galaxy S10 and Note10
- Samsung Galaxy A32 launched in India
- Revealed photos and configuration of Galaxy S20
Maybe you are interested
Hanoi launches GPS isolation monitoring application, integrating online maps showing areas where people suspected of COVID-19 infection Apple introduced iOS 13, supports dark background mode, opens apps twice as fast and many new features Using Tor, I2P or safer VPN? Protect yourself against the Heartbleed security error Delete files that cannot be deleted on Windows using the following software User management in Windows 7