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How to Recover Backup Files on PC or Mac

Method 1 of 2:

Using Time Machine on Mac

  1. Make sure your Time Machine backup disk is connected. In order for Time Machine to access your backup files, the disk/drive used to store the files has to be connected to your Mac to recover the files. Once it's connected, a setup assistant should pop up asking how you want to transfer information onto your Mac.
    1. If you connect your backup disk after you've already booted up your Mac, you'll need to reboot in order to pull up the menu displaying recovery options for Time Machine.
  2. Select to transfer data from a Time Machine backup disk. This will ensure the setup assistant detects your backup disk.
  3. Click Continue.
  4. Select your Time Machine backup file. Once you've done this, click Continue. A menu will pop up listing information in the backup file.
  5. Choose the information you want to transfer. When you select your Time Machine backup file, there will be different options for what you'd like to transfer from the file to your Mac.
  6. Click Continue. Once you've done this, the transfer process will begin.
    1. This may take up to several hours depending on how much information you want to transfer from the backup file to your updated Mac.
  7. Restart your Mac once the transfer is finished. In order to complete the process, you'll need to restart the system and log in to the migrated account to view its files.
Method 2 of 2:

Using Backup and Restore on Windows

  1. Make sure your backup disk is connected. It's important that you have the disk containing your backup files connected to your PC before going to the Backup and Recovery menu.
  2. Click the Start
    How to Recover Backup Files on PC or Mac Picture 1
    button. This is located in the bottom-left corner of the desktop screen.
  3. Select Control Panel. Simply type 'control panel' into the search function to find the app in the Start menu.
    1. Some PCs with Windows 10 pre-installed (as opposed to updated from Windows 7/ 8/ 8.1) won't display Control Panel in the Start menu. Instead, you'll need to select Settings (gear icon) in order to access the System and Security and Backup and Restore options.
  4. Click System and Security. This will direct you to a menu listing different programs related to your PC's system.
  5. Select Backup and Restore. If your backup disk is connected, it'll show up under the Restore heading.
  6. Click Restore my files. This will open the wizard for restoring your files from a backup disk. This may take up to several hours depending on the amount of information in the backup file you select.
  7. Restart your PC after your files have been restored. In order to complete the recovery process, you'll need to restart your system and log in to access the recovered files.
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